Service Instance Performance. The Vendor will measure SLAs per Service as defined below, and report on perfor- ▇▇▇▇▇ as described in Exhibit E Reporting. Per Service, as applicable: (1) Mean Time to Repair (2) Service Availability (3) Latency (4) Packet Delivery rate (5) Jitter (6) Chronic Outage
Appears in 3 contracts
Sources: Communications Technology Services Agreement, Communications Technology Services Agreement, Communications Technology Services Agreement
Service Instance Performance. The Vendor will measure SLAs per Service as defined below, and report on perfor- ▇▇▇▇▇ as described in Exhibit E Reporting. Per Service, as applicable:
(1) Mean Time to Repair
(2) Service Availability
(3) Latency
(4) Packet Delivery rate
Rate (5) Jitter
(6) Chronic Outage
Appears in 2 contracts
Sources: Communications Technology Services Agreement, Communications Technology Services Agreement