Service Availability Guarantee Scope. UDomain's Service Availability Guarantee is to have the UDomain’s Network connectivity provided to collocation customers, whose connections are via a dedicated Ethernet network port, available 99.99% of the time. 'UDomain’s Network' shall mean the collection and configuration of networking equipment utilized by UDomain to provide Internet connectivity to its customers up to the peering points with other major Internet service or backbone providers.
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