Common use of Server Administration Clause in Contracts

Server Administration. ▇▇▇ will provide systems administration for the server(s) and applications covered by the Hosting Services. Services may include: • Initial server building including setup and operating system configuration • Normal business hours contact support • System configuration including: - Network implementation and maintenance - File system setup - Configuration of remote print services • -Email account management - Liaison with third party data storage hosts • Operating system level user administration including: - Creation of accounts - Suspension of accounts - Revocation of accounts - Bi-annual audit - Application and management of operating system updates - Application and management of anti-virus updates - Application and management of anti-spam software and/or devices • Hardware installation • Installation and maintenance of power distribution system • Installation and maintenance of console access system • Application software installation • Installation of operating system • Maintenance of system security Requests for services under system administration (user management, etc.) should be made by the Customer through their designated technical contacts as described below.

Server Administration. ▇▇▇ will provide systems administration for the server(s) and applications covered by the Hosting Services. Services may include: • ❖ Initial server building including setup and operating system configuration • ❖ Normal business hours contact support • ❖ System configuration including: - Network implementation and maintenance - File system setup - Configuration of remote print services • -Email account management - Liaison with third party data storage hosts • ❖ Operating system level user administration including: - Creation of accounts - Suspension of accounts - Revocation of accounts - Bi-annual audit - Application and management of operating system updates - Application and management of anti-virus updates - Application and management of anti-spam software and/or devices • ❖ Hardware installation • ❖ Installation and maintenance of power distribution system • ❖ Installation and maintenance of console access system • ❖ Application software installation • ❖ Installation of operating system • ❖ Maintenance of system security Requests for services under system administration (user management, etc.) should be made by the Customer through their designated technical contacts as described below.