Server Administration Sample Clauses

Server Administration a) The Provider grants the Customer full and exclusive administration rights for the rented server. Only the Customer knows the server’s individual administration password, but not the Provider. Therefore, it is not possible for the Provider to manage the server rented by the Customer. Thus, the Customer is solely responsible at his own expense and risk for the management and security of his server. It is his duty to install necessary security software, to constantly be informed about currently detected security gaps and to close them on his own. The installation of maintenance programs or other software, which is provided or recommended by the Provider, does not release the Customer from his responsibility. b) Provided that Customers receive static IP addresses, the Provider reserves the right to change them in case of technical or legal necessity, and to allocate new IPs to the Customers. c) If necessary and reasonable, the Customer participates in simple configuration changes, e.g. by re-entering his access data or simple adjustments of his systems. d) The Customer is obliged to configure his programs in a way that they are restarted automatically when the hardware or OS are rebooted. e) It is the Customer’s duty to setup and manage his server in a way, that the security, integrity and availability of the network, other servers, software and data of third parties are not endangered. It is especially not allowed for a Customer to use his server for the direct dispatch of SPAM e-mails and (d)DOS attacks, or to run open mail relays and other systems on the server, which enable SPAM mails and (d)DOS attacks to be spread. In case of violation, the Provider reserves the right to block the server without announcement and to cancel the contract without notice. § 4 Guarantee of Performance a) The Provider guarantees an availability of the web server‘s physical connection amounting to 99% annual mean, as far as no different agreement has been made in the Service Description. Exceptions thereof are downtimes due to technical or other problems, which are not under the Provider’s sphere of influence (force majeure, fault of third party etc.). If this availability should be fallen below, the Provider shall pay compensation, with the amount thereof being agreed upon in a separate Service Level Agreement. b) The Provider runs data centers in different countries of the EU and in the USA. In the Provider’s data center, the customers‘ servers are linked up to the internet...