Common use of Second Line Support Clause in Contracts

Second Line Support. The annual fee for second-line support for all of ------------------- Licensee's customers that obtain support services for the Application from Licensee shall be based on the aggregate Sublicense Fees payable to Verity multiplied by [***]. Such fee to be submitted with the quarterly sales report as described in Section 7 of the Agreement for all new customers and all customers renewing annual maintenance during the applicable quarter. Within [***] from the Effective Date, Licensee shall pay to Verity a non- refundable Second Line Support Fee prepayment of [***] ("Prepaid Second Line Support Fee") against which Second Line Support Fees subsequently incurred, due and owing to Verity shall apply until such prepaid support fee amount is exhausted.