Common use of School Technical Support Clause in Contracts

School Technical Support. The school provides a range of technical support to assist students with difficulties*. This is available each lunch break in the iCentre. Full support is provided for school provided devices. Limited support for BYOD may be available such as:  assistance with connection to the school’s BYOD environment  installation of specialist software required for specific subjects  general IT advice The cost of the BYOD system is included in the Technology Levy which is a part of the School Fees. The contribution includes:  Speciality subject requirements  Maintenance and service of printer network systems, and print credit  School technical support officer (connecting to the Wi-Fi service, installation of school licensed software, troubleshooting support, backup help and support)  Software access and maintenance of licencing for BYOD for example Adobe Upon enrolment in a Queensland Government school, parent/carer permission is sought to give the student(s) access to the internet, based upon the policy contained within this acceptable usage agreement. The responsible-use conditions apply to the use of the device and internet both on and off the school grounds. Communication through internet and online communication services must also comply with this usage agreement and Responsible Behaviour Plan. While on the school network, students should not:  create, participate in or circulate content that attempts to undermine, hack into and/or bypass the hardware and/or software security mechanisms that are in place  disable settings for virus protection, spam and/or internet filtering that have been applied as part of the school standard  use unauthorised programs and intentionally download unauthorised software, graphics or music  intentionally damage or disable computers, computer systems, school or government networks  use the device for unauthorised commercial activities, political lobbying, online gambling or any unlawful purpose. Note: Students’ use of internet and online communication services may be audited at the request of appropriate authorities for investigative purposes surrounding inappropriate use.