Common use of SaaS Services Availability Clause in Contracts

SaaS Services Availability. Shopperations will take all commercially reasonable steps to keep the SaaS Services operating smoothly and efficiently. However, since the SaaS Services operate using computer equipment, computer software programs, and the Internet, Shopperations shall not be responsible for delays or service interruptions attributable to causes beyond its reasonable control, including, without limitation, limitations on the availability of telephone transmission lines and facilities, failures of other communications equipment, Internet access delays or failures, failures or deficiencies of Client’s equipment, or Client’s failure to meet its responsibilities under this Agreement. Shopperations will employ commercially reasonable measures to maintain the security of the Web Site and protect Client’s data stored on or through the Web Site. In addition, Shopperations will maintain adequate back-up arrangements and equipment in order to maintain Client’s data stored on or through the Web Site in the event of the failure of any of Shopperations’ equipment. Service interruptions for maintenance and system upgrades will be scheduled, to the extent reasonably practicable, to minimize interference with Client’s daytime business activities. For unscheduled service interruptions attributable to causes within Shopperations’ reasonable control, as Shopperations’ sole obligation and Client’s exclusive remedy, Shopperations shall make reasonable efforts to restore the SaaS Services.