SaaS Availability. Subject to the terms and conditions of this SLA, Kentik will provide the SaaS Services at a Monthly Uptime Percentage of 99.99% each calendar month during the term of the Agreement (“Service Commitment”).
Appears in 5 contracts
Sources: Saas Services Agreement, Saas Services Agreement, Saas Services Agreement
SaaS Availability. Subject to the terms and conditions of this SLA, Kentik will use commercially reasonable efforts to provide the SaaS Services at a Monthly Uptime Percentage of 99.99% each calendar month during the term of the Agreement (“Service Commitment”).
Appears in 1 contract
Sources: Saas Services Agreement