SaaS Availability. Subject to the terms and conditions of this SLA, Kentik will provide the SaaS Services at a Monthly Uptime Percentage of 99.99% each calendar month during the term of the Agreement (“Service Commitment”).
Appears in 5 contracts
Samples: Support and Service Level Agreement, Support and Service Level Agreement, Kentik Saas Services Agreement
SaaS Availability. Subject to the terms and conditions of this SLA, Kentik will use commercially reasonable efforts to provide the SaaS Services at a Monthly Uptime Percentage of 99.99% each calendar month during the term of the Agreement (“Service Commitment”).
Appears in 1 contract
Samples: Kentik Saas Services Agreement
