Rolling Reserve. The Company reserves the right to apply a Rolling Reserve where a percentage of each transaction you receive each day is held and then released afterward on a scheduled basis. The percentage will be determined on a case-by-case basis. Rolling reserves are the most common type of reserve. You will be notified when this practice applies to you as well as the percentage to be reserved and the timely way the reserve will be released. If we are notified of a court order or other legal process (including garnishment or any equivalent process) affecting you, or if we otherwise believe we are required to do so in order to comply with applicable law or regulatory requirements, we may be required to take certain actions, including holding payments to/from your Account, placing a reserve or limitation on your Account, or releasing your funds. We will decide, at our sole discretion, which action is required of us. Unless the court order, applicable law, regulatory requirement or other legal process requires otherwise, we will notify you of these actions. We do not have an obligation to contest or appeal any court order or legal process involving you or your Account. When we implement a hold, a reserve or a limitation as a result of a court order, applicable law, regulatory requirement or other legal process, the hold, reserve or limitation may remain in place longer than one hundred and eighty (180) days. To protect yourself from unauthorized activity in your Account, you should regularly log into your Account and review your Account statement. The Website will notify you of each transaction by sending an email to your primary email address on file. You should review these transaction notifications to ensure that each transaction was authorized and accurately completed. The Company will protect you from unauthorized activity in your Account. When this protection applies, the Company will cover you for the full amount of the unauthorized activity if you cooperate with us and follow the procedures described below. An “Unauthorized Transaction” occurs when money is sent from your Account that you did not authorize and that did not benefit you. For example, if someone steals your password, uses the password to access your Account, and sends a payment from your Account, an Unauthorized Transaction has occurred. The following are NOT considered Unauthorized Transactions: If you give someone access to your Account (by giving them your login information) and they use your Account without your knowledge or permission. You are responsible for transactions made in this situation. Invalidation and reversal of a payment as a result of the actions described under our Terms and Policies. If you believe your Account login information has been lost or stolen, please contact the Company customer service immediately by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇ Tell us immediately if you believe that an electronic fund transfer has been made without your permission using your login information or by other means since you are at risk of losing all the money in your Account. If you notify us within sixty (60) days after we provide you with your Account statement showing transfers you did not make, you will be eligible for one hundred percent (100%) protection for Unauthorized Transactions. Also, if your Account statement shows transfers that you did not make, including those made with your Account login information or by other means, notify us immediately. If you do not tell us within sixty (60) days after we provided the statement to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had notified us in time. If a good reason (such as a long trip or a hospital stay) kept you from giving us proper notice , we may extend the time period but you will be required to prove the exceptional circumstance that prevented you from notifying us on time.
Appears in 1 contract
Sources: User Agreement
Rolling Reserve. The Company reserves the right to apply a Rolling Reserve where a percentage of each transaction you receive each day is held and then released afterward on a scheduled basis. The percentage will be determined on a case-by-case basis. Rolling reserves are the most common type of reserve. You will be notified when this practice applies to you as well as the percentage to be reserved and the timely way the reserve will be released. If we are notified of a court order or other legal process (including garnishment or any equivalent process) affecting you, or if we otherwise believe we are required to do so in order to comply with applicable law or regulatory requirements, we may be required to take certain actions, including holding payments to/from your Account, placing a reserve or limitation on your Account, or releasing your funds. We will decide, at our sole discretion, which action is required of us. Unless the court order, applicable law, regulatory requirement or other legal process requires otherwise, we will notify you of these actions. We do not have an obligation to contest or appeal any court order or legal process involving you or your Account. When we implement a hold, a reserve or a limitation as a result of a court order, applicable law, regulatory requirement or other legal process, the hold, reserve or limitation may remain in place longer than one hundred and eighty (180) days. To protect yourself from unauthorized activity in your Account, you should regularly log into your Account and review your Account statement. The Website will notify you of each transaction by sending an email to your primary email address on file. You should review these transaction notifications to ensure that each transaction was authorized and accurately completed. The Company will protect you from unauthorized activity in your Account. When this protection applies, the Company will cover you for the full amount of the unauthorized activity if you cooperate with us and follow the procedures described below. An “Unauthorized Transaction” occurs when money is sent from your Account that you did not authorize and that did not benefit you. For example, if someone steals your password, uses the password to access your Account, and sends a payment from your Account, an Unauthorized Transaction has occurred. The following are NOT considered Unauthorized Transactions: • If you give someone access to your Account (by giving them your login information) and they use your Account without your knowledge or permission. You are responsible for transactions made in this situation. • Invalidation and reversal of a payment as a result of the actions described under our Terms and Policies. If you believe your Account login information has been lost or stolen, please contact the Company customer service immediately by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇ Tell us immediately if you believe that an electronic fund transfer has been made without your permission using your login information or by other means since you are at risk of losing all the money in your Account. If you notify us within sixty (60) days after we provide you with your Account statement showing transfers you did not make, you will be eligible for one hundred percent (100%) protection for Unauthorized Transactions. Also, if your Account statement shows transfers that you did not make, including those made with your Account login information or by other means, notify us immediately. If you do not tell us within sixty (60) days after we provided the statement to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had notified us in time. If a good reason (such as a long trip or a hospital stay) kept you from giving us proper notice , we may extend the time period but you will be required to prove the exceptional circumstance that prevented you from notifying us on time.
Appears in 1 contract
Sources: User Agreement