RMA Procedure. MFGR shall concur in advance on all Products to be returned for repair or rework. CUSTOMER shall obtain a Returned Material Authorization ("RMA") number from MFGR prior to return shipment. All returns shall state the specific reason for such return, and will be processed in accordance with MFGR's Authorized Returned Material Procedure, a copy of which is available from MFGR upon request. The price of parts returned to and not replaced by MFGR shall not be deducted by CUSTOMER from amounts invoiced to CUSTOMER by MFGR, unless authorized by MFGR.
Appears in 2 contracts
Sources: Manufacturing Services Agreement (Intraop Medical Corp), Manufacturing Services Agreement (Intraop Medical Corp)