Common use of RMA Procedure Clause in Contracts

RMA Procedure. If any failure to conform to such Product Specification (“Defect”) is suspected in any Products, ADVA after obtaining a RMA form and number from Acacia, shall return, at Acacia’s cost, the Product containing the Defect. Acacia shall issue ADVA an RMA number within [**] working days of ADVA’s request to return defective Product. Acacia shall analyze the failures and within [**] working days of receipt of defective Product shall provide ADVA with the root cause analysis report and the corrective action to be followed, making use, when appropriate, of technical information provided by ADVA relating to the circumstances surrounding the failure. 4.6.1.1 For product within the warranty period within [**] calendar days of receipt of non functional Product, Acacia shall, at ADVA’s option, either repair or replace the non functional Product with a new (unused and less than [**] months old) replacement of the identical Product and return to ADVA in accordance with the terms and conditions of this Agreement. All repaired and replaced Products shall be warranted for the longer of [**] months or the remaining of the warranty period of the Product that was repaired or replaced. In the event Acacia does not fulfill the obligations of this Section 4.6.1.1, Acacia shall at ADVA’s option either credit ADVA the purchase price of such Product or issue a debit note for the purchase price of such Product. 4.6.1.2 In the event Acacia has a Reject Rate for any Product that is [**] percent ([**]%) or above for any [**] month rolling period Acacia shall mitigate the product costs to ADVA for the high Reject Rate.