RMA. If, during the Warranty Period, the Buyer identifies a warranty problem, it shall promptly notify the Seller in writing. Such notice must indicate the nature of the defects or problems. Promptly following the receipt of such notice, the Seller shall conduct a failure analysis in accordance with the Seller’s RMA procedures and if found to be defective, the Seller shall promptly issue an RMA for such Products. The defective Products being shipped or otherwise returned to the Seller in accordance with the foregoing procedure must be properly packed in the same or equivalent container in which they were originally Delivered. The Buyer shall retain title to the Products returned for repair. The Buyer shall pay all delivery charges of defective Products to the Seller and, to the extent that such Products are found by the Seller to be defective, the Seller shall reimburse the Buyer for such delivery charges and pay delivery charges of repaired or a replacement Products to the Buyer.
RMA. Buyer must obtain a Return Merchandise Approval (RMA) number from Imatest prior to returning any claimed defective Imatest Product by sending an email with a detailed description of the issue to xxxxx@xxxxxxx.xxx. Warranty returns will not be accepted without this RMA number. Buyer must xxxx the RMA number on the outside of the box and send it to Imatest at 0000 Xxxxxx Xx, Xxxxx 000, Xxxxxxx, Xxxxxxxx XXX 00000.
RMA. StorageTek and its Subsidiaries may obtain a replacement Co-branded Product by contacting a customer service representative of SSI or of its Subsidiaries to request a RMA number and providing either the service ticket number when the problem has already been escalated to SSI Level 3 Support or the following information: (a) the serial number of the subsystem from which the failed Co-branded Product originated; (b) a brief, written description of the failure, such description to include how the failure was discovered, where the failure was discovered, and what action was taken by StorageTek, its Subsidiaries or Distributors and/or a third-party service organization to remedy the situation; and (c) the location where the replacement Co-branded Product is to be shipped. StorageTek and its Subsidiaries should also indicate whether a failure analysis is requested. SSI or its Subsidiaries will issue a RMA number as soon as reasonably practicable but not later than the next business day of receiving the request.
RMA. Prior to returning any Product (or any portion thereof) to ThinGap for any reason, Customer must comply with ThinGap’s return material authorization (“RMA”) process as follows: (A) Customer shall request in writing and obtain an RMA number from ThinGap. In such request, Customer shall notify ThinGap of the serial number of the allegedly defective Product (or portion thereof) and provide a detailed description of the claimed defects and any analysis of such defects performed by Customer; (B) within 2 weeks after receipt of such RMA number, Customer shall return such Product to ThinGap properly packaged with Shipping Charges prepaid and include the RMA number and an itemized statement of claimed defects therewith; (C) such returned Product, RMA number, and statement must comply in all respects with the RMA request therefor, and (D) Customer shall provide ThinGap with all reasonable assistance and additional data as needed for ThinGap to confirm and repair such claimed defects. Any Product (or 171209 portion thereof) returned without a valid RMA number may be rejected and returned to Customer at Customer’s expense. All returns of Product (or portions thereof) and requests for RMA numbers must be made directly by Customer to ThinGap. If Customer repeatedly returns Products without confirmable defect or with a description that is inconsistent with the actual defect, ThinGap has the right, in addition to refusing RMA numbers, to require Customer to pay ThinGap’s standard examination fee. Only Products returned in compliance with ThinGap’s RMA process will be accepted.
RMA. For all occurrences of Product failure in the field, analysis results, corrective actions and implementation plan have to be included in the monthly report.
RMA. Amedia shall provide, at its sole cost, return materials authorization ("RMA") support to Motorola customers, through Motorola's CNRC for all Products for the duration of the applicable warranty periods for such Products.
RMA. “RMA” shall have the meaning as set forth in Section 7.5. [*CONFIDENTIAL TREATMENT HAS BEEN REQUESTED AS TO CERTAIN PORTIONS OF THIS DOCUMENT. EACH SUCH PORTION, WHICH HAS BEEN OMITTED HEREIN AND REPLACED WITH ASTERISKS [****], HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.]
RMA. Distributor shall request a Return Merchandise Authorization (“RMA”) number, offering a purchase order equal to or greater in value to the aggregate Purchase Price of the Products to be returned. Upon receipt of the purchase order, Macromedia shall issue an RMA number, which must accompany the return shipment, To be eligible for return, such Products must be new, unused and in their original, sealed packaging. Returns under Section 4.2 shall be at Distributor’s expense. Returns under Section 4.3 shall be at Macromedia’s expense. However, no return will be accepted by Macromedia if, at the time of the requested return, Distributor is in material default or material breach of any provision of this Agreement, including without limitation failure to comply with any applicable credit terms or delinquency in any payment to Macromedia.
RMA. Should a Product fail to be in conformity with the above warranties during the Warranty Period, NICE shall deliver the Product to Contractor at its expense, Contractor shall repair or replace the Product at no charge (as set forth in Section 9.7 below), and will cover all shipment and delivery costs of therepaired or replaced Product from Contractor's facility to NICE' Customer location (whether in Israel or abroad). In the case that the determination according to Section 9.9 below, is that Contractor's warranty hereunder does not apply, NICE will bare all shipment and delivery costs of the Product/s and their return, and of any repair/replacement costs if requested by NICE, according to APPENDIX C. Detailed procedures to be executed by Contractor concerning the repair of defective/malfunctioning Products subject to the warranty hereunder are included in APPENDIX N - Return Material Authorization ("RMA").
RMA. The term "RMA" is defined in Section 10.3.
