Common use of RETURNS PROCEDURE Clause in Contracts

RETURNS PROCEDURE. All returns must receive a return merchandise authorization (RMA) number from Shoreview Distribution Business Trust. A downloadable request form is available on ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ via the Customer Service tab. Please send all return requests to ▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. (A) Merchandise returned without return authorization from Shoreview Distribution Business Trust will be returned to the Buyer at the Buyer’s expense. (B) Authorized returns must be received within thirty days of issue or will otherwise be canceled. (C) Certain sale items including but not limited to software, lenses, batteries, chargers, cables and special-order items are not eligible for return. To avoid purchasing unwanted, non-returnable items make use of your sales representatives who are product specialists and can guide you through your product selection. (D) All credits are issued to the Buyers account in the form of a merchandise credit to use towards future purchases. DEFECTIVE RETURNS - Defective units may be returned for merchandise credit. A replacement PO must be submitted with defective RMA requests. Defective returns are subject to our approval and are issued in accordance to the manufacturer’s rules. Vendor warranty information can be found on Shoreview Distribution Business Trusts website. (▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇) Original invoices must be paid in full. Credit will be issued upon receipt of the defective unit at the appointed location on the RMA issued by Shoreview Distribution Business Trust. Shipping for a defective return is paid by the customer. **Service Information: All service and repairs should be directed to the closest service center. Center information can be found at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. NONDEFECTIVE RETURNS - Non defective returns are subject to our approval, and are charged a 15% re-stocking fee. Balance due to customer to be paid in the form of a merchandise credit, less 15%. Shipping for a non defective return is paid by the customer. DAMAGES - Before accepting any delivery, please make sure to examine each package for signs of damage. If you notice any signs of damage, please refuse the package and note your reasons on the Return BOL and contact Shoreview Distribution Business Trust immediately. Once you have signed for delivery, we will not be able to file a claim with the shipping company. If damage issues arise after you have signed for merchandise, you are responsible for filing all claims with the shipping company, and Shoreview Distribution Business Trust will not be liable. CONCEALED DAMAGE - If you find a damaged unit inside of an undamaged box, please email us immediately at: ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ and provide the following ; a photo of the product with damage, a photo of serial number on the unit, a photo of box showing no signs of damage and a photo of the box showing the serial number. All concealed damage requests must be received within 7 days of receipt. All items not accepted shall be returned to Seller at the Buyer’s expense in original factory boxes and materials and in the same condition as each item was received. Any item not returned within ten days of the notification of rejection to Seller by Buyer pursuant to this paragraph shall be deemed accepted by the Buyer and paid for in full pursuant to the terms of paragraph 2.

RETURNS PROCEDURE. All returns must receive a return merchandise authorization (RMA) number from Shoreview Distribution Business Trust. A downloadable request form is available on ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ via the Customer Service Resources tab. Please send all return requests to to: ▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. (A) Merchandise returned without return authorization from Shoreview Distribution Business Trust will be returned to the Buyer at the Buyer’s expense. (B) Authorized returns must be received within thirty days of issue or will otherwise be canceled. (C) Certain sale items including but not limited to software, lenses, batteries, chargers, cables and special-order items are not eligible for return. To avoid purchasing unwanted, non-returnable items make use of your sales representatives who are product specialists and can guide you through your product selection. (D) All credits are issued to the Buyers Buyer’s account in the form of a merchandise credit to use towards future purchases. DEFECTIVE RETURNS - Defective units may be returned for merchandise credit. A replacement PO must be submitted with defective RMA requests. Defective returns are subject to our approval and are issued in accordance to the manufacturer’s rules. Vendor warranty information can be found on Shoreview Distribution Business Trusts website. (▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇) Original invoices must be paid in full. Credit will be issued upon receipt of the defective unit at the appointed location on the RMA issued by Shoreview Distribution Business Trust. Shipping for a defective return is paid by the customer. **Service Information: All service and repairs should be directed to the closest service center. Center information can be found at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. NONDEFECTIVE RETURNS - Non defective returns are subject to our approval, and are charged a 15% re-stocking fee. Balance due to customer to be paid in the form of a merchandise credit, less 15%. Shipping for a non defective return is paid by the customer. DAMAGES - Before accepting any delivery, please make sure to examine each package for signs of damage. If you notice any signs of damage, please refuse the package and note your reasons on the Return BOL and contact Shoreview Distribution Business Trust immediately. Once you have signed for delivery, we will not be able to file a claim with the shipping company. If damage issues arise after you have signed for merchandise, you are responsible for filing all claims with the shipping company, and Shoreview Distribution Business Trust will not be liable. CONCEALED DAMAGE - If you find a damaged unit inside of an undamaged box, please email us immediately at: ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ and provide the following ; a photo of the product with damage, a photo of serial number on the unit, a photo of box showing no signs of damage and a photo of the box showing the serial number. All concealed damage requests must be received within 7 days of receipt. All items not accepted shall be returned to Seller at the Buyer’s expense in original factory boxes and materials and in the same condition as each item was received. Any item not returned within ten days of the notification of rejection to Seller by Buyer pursuant to this paragraph shall be deemed accepted by the Buyer and paid for in full pursuant to the terms of paragraph 2.