RETURNS FOR CREDIT. 10.1 Subject to clause 10.4, unless otherwise agreed in writing, ▇▇▇▇▇▇ will not accept any goods returned for credit for reasons other than incorrect supply by Westec, or damage or failure to perform to specifications. 10.2 Goods being returned for credit are to be clearly consigned to the address of Westec in Western Australia in accordance with the following procedures; (a) Approval must first be obtained from Westec who will provide a Returned Goods Authority number. (b) Goods must be in the original carton and complete with all accessories and in a saleable and undamaged condition and marked with Westec’s Returned Goods Authority number. (c) The Westec invoice number and Returned Goods Authority number and date must be stated on the Claim form. (d) The reason for return of the goods (eg: faulty, damaged, wrongly delivered) must be stated on the claim form. (e) Westec shall in each case determine at the discretion of the Sales Manager whether it should bear the relevant cost of freight. 10.3 If Westec accepts damaged or faulty goods returned for credit, Westec may, at its option, replace the goods, or refund the price of the goods. 10.4 Except for the return of faulty or incorrectly supplied goods, a 20% restocking charge will be applied for all goods returned for credit. 10.5 If the Buyer is a consumer, nothing in this clause 10 limits any remedy available for a failure of the guarantees in sections 56 and 57 of the ACL.
Appears in 1 contract
Sources: Trading Agreement
RETURNS FOR CREDIT. 10.1 Subject to clause 10.4, unless otherwise agreed in writing, ▇▇▇▇▇▇ Westec will not accept any goods returned for credit for reasons other than incorrect supply by Westec, or damage or failure to perform to specifications.
10.2 Goods being returned for credit are to be clearly consigned to the address of Westec in Western Australia in accordance with the following procedures;
(a) Approval must first be obtained from Westec who will provide a Returned Goods Authority number.
(b) Goods must be in the original carton and complete with all accessories and in a saleable and undamaged condition and marked with Westec’s Returned Goods Authority number.
(c) The Westec invoice number and Returned Goods Authority number and date must be stated on the Claim form.
(d) The reason for return of the goods (eg: faulty, damaged, wrongly delivered) must be stated on the claim form.
(e) Westec shall in each case determine at the discretion of the Sales Manager whether it should bear the relevant cost of freight.
10.3 If Westec accepts damaged or faulty goods returned for credit, Westec may, at its option, replace the goods, or refund the price of the goods.
10.4 Except for the return of faulty or incorrectly supplied goods, a 20% restocking charge will be applied for all goods returned for credit.
10.5 If the Buyer is a consumer, nothing in this clause 10 limits any remedy available for a failure of the guarantees in sections 56 and 57 of the ACL.
Appears in 1 contract
Sources: Trading Agreement