Common use of Return to Support Clause in Contracts

Return to Support. If the Software has been on Support and DOD elects not to renew Support or allows Support to lapse beyond thegrace period of up to sixty (60) days no return to support penalty will be assessed. If the support lapses or is not renewed after sixty (60) day grace period, then the following back-support and reinstatement fees will be applied in addition to twelve (12) months of go-forward Support based on the greater of Customer’s last annual Support fee or the then-current Support list price for the Software if Customer decides to return to Support back to the original support renewal start date: Less than one (1) year of Support lapse - Full back-pay Support fee from the date of lapse and may charge a reinstatement fee of up to 10% of the go-forward annual Support fee. One (1) year or greater of Support lapse - Full back-pay Support fee from the date of lapse and a may reinstatement fee up to 10% of such back-pay Support fee.

Return to Support. If the Software has been on Support and DOD elects not to renew Support or allows Support to lapse beyond thegrace period of up to sixty (60) days no return to support penalty will be assessed. If the support lapses or is not renewed after sixty (60) day grace period, then the following BPA Attachment 3 18 Version Dated: 01.15.2019 DOD Software License Agreement back-support and reinstatement fees will be applied in addition to twelve (12) months of go-forward Support based on the greater of Customer’s last annual Support fee or the then-current Support list price for the Software if Customer decides to return to Support back to the original support renewal start date: : a) Less than one (1) year of Support lapse - Full back-pay Support fee from the date of lapse and may charge a reinstatement fee of up to 10% of the go-forward annual Support fee. . b) One (1) year or greater of Support lapse - Full back-pay Support fee from the date of lapse and a may reinstatement fee up to 10% of such back-pay Support fee.