RETURN MATERIAL AUTHORIZATION PROCEDURES Sample Clauses
The Return Material Authorization (RMA) Procedures clause establishes the process that must be followed when returning goods or materials to a supplier or manufacturer. Typically, this clause outlines the steps for obtaining approval before returning items, such as contacting customer service, providing details about the product and reason for return, and receiving a unique authorization number. By formalizing these procedures, the clause ensures that returns are managed efficiently, reduces the risk of lost or unaccounted-for items, and helps both parties track and resolve returns systematically.
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RETURN MATERIAL AUTHORIZATION PROCEDURES. All returned Products shall be controlled under a Return Material Authorization (RMA) system maintained by Supplier. Cabletron shall obtain an RMA-number prior to returning any products to Supplier. Supplier shall provide a complete failure analysis within ten (10) business days. Cabletron must supply the following RMA information to Supplier Customer identification Serial number of the product Failure information (system setup, failure details, etc.) Products must be packaged and shipped to Supplier using packing materials sufficient to prevent either accidental opening of the carton or damage to the equipment resulting from normal handling during shipment. Cabletron is responsible for shipping charges to Supplier except as set forth in section 2.5. Supplier will pay shipping costs and bear the risk of loss of sending such repaired or replacement equipment back to Cabletron. Upon receiving the RMA products at Supplier, a credit note must be issued to Cabletron. If it is not possible to repair/rework the RMA products within five (5) working days, a replacement shipment must be returned to Cabletron without any cost related to Cabletron. Supplier must report the test, debug and repair/rework results to Cabletron as soon as these data have been collected.
RETURN MATERIAL AUTHORIZATION PROCEDURES. Xalyo will only accept Products returned under the Xalyo Return Material Authorization process (“RMA”). Buyer shall obtain a RMA number from Xalyo prior to returning any Product and return the Product to Xalyo to the EXW point. Any Product which has been returned to Xalyo but which is found to meet the applicable specification for the Product and not defective in workmanship and material shall be subject to Xalyo standard examination charge in effect at the time which shall be charged to the Buyer. Where any Product is returned without an itemized statement of claimed defects, Xalyo will not evaluate the Product but will return it to the Buyer at the Buyer's expense.Buyer pays transport and insurance cost for both shipments.
RETURN MATERIAL AUTHORIZATION PROCEDURES. Wasatch Photonics will only accept Products returned under the Wasatch Photonics Return Material Authorization process (“RMA”). Customer shall obtain a RMA number from Wasatch Photonics prior to returning any Product and return the Product prepaid and insured to Wasatch Photonics to the FOB point. Any Product which
RETURN MATERIAL AUTHORIZATION PROCEDURES. WP will only accept Products returned under the WP Return Material Authorization process (“RMA”). Customer shall obtain a RMA number from WP prior to returning any Product and return the Product prepaid and insured to WP to the EX WORKS point. Any Product which has been returned to WP but which is found to meet the applicable specification for the Product and not defective in workmanship and material, shall be subject to WP’s standard examination