Common use of Residence Services Clause in Contracts

Residence Services. All: • meals; • non-branded non-alcoholic drinks; and • light snacks provided to the Resident (but not visitors) throughout the day • Licensed restaurant (but, for the avoidance of doubt, the Weekly Residence Fee does not cover meals for the Resident’s visitors) • Receptionist service from 8am to 8pm daily • Use of communal facilities and gardens • Housekeeping services in relation to the Suite, which will comprise 1 hour per suite per week allocated to include weekly changing of linen and towels and provision of related cleaning materials • Laundry services, which will comprise weekly cleaning of bed linen and personal clothing (but, for the avoidance of doubt, does not include dry cleaning) on a weekly basis • External and internal window cleaning when reasonably deemed by the Provider to be required. • Payment of all the utilities other than charges for telephone, satellite TV and other telecommunication services (including broadband) (see clauses 5.24 and 5.25) 1. shall not carry on any business or allow any business to be carried on at the Suite or at the Home; 2. shall take possession of the Suite on the Planned Move In Date in accordance with the terms of this Agreement and not part with, or assign or sublet, or share possession of the Suite either in whole or part(s); 3. shall be responsible for any taxes payable by the Resident as a consequence of the Resident entering into this Agreement; 4. shall be responsible for the behaviour of every person (including children) visiting the Suite and shall be responsible for them in the Suite and elsewhere in the Home, including on surrounding land, in Common Areas (for example, stairs, lifts, landings, entrance halls, communal gardens and parking areas) and in the wider locality around the Home; 5. shall not do or threaten to do anything which may cause or may be likely to cause a nuisance or annoyance or disturbance to other persons in the Community or any of the Provider’s staff or people in the wider neighbourhood. Examples of behaviour which may cause nuisance annoyance or disturbance include: loud music, arguing and door slamming, drunkenness, drug abuse, rubbish dumping and obstructing Common Areas; 6. shall not, and shall ensure that the Resident’s visitors do not, commit, or threaten to commit, any form of harassment on the grounds of race, colour, religion (or similar belief), nationality, sex, sexual orientation or disability which may interfere with the peace and comfort of or cause offence to other persons in the Community or wider neighbourhood or any employee or contractor of the Provider or which is likely to do so. Examples of harassment include: racist behaviour or language, using, or threatening to use, violence, using abusive or insulting words or behaviour, damaging or threatening to damage another person’s possessions; 7. shall not interfere with security and safety equipment in the Suite, the Common Areas or elsewhere in or surrounding the Home; 8. shall not keep or use bottled gas, paraffin, petrol or any other dangerous material in the Suite or in Common Areas; 9. shall not keep or leave rubbish or belongings in any of the Common Areas (including, stairs, lifts, landings, entrance halls, communal gardens or parking areas) or allow rubbish or belongings to accumulate in the Suite or Common Areas; 10. shall not play any radio, television, computer, tablet, phone, audio equipment or musical instrument so loudly that it results in disturbance and complaints from other residents; 11. shall not use the emergency call service unless it is appropriate to do so for an emergency; 12. shall not keep or bring into the Suite or any Common Areas or any other part of the Home any animal that in the Home Manager’s reasonable opinion is unsuitable. Animals belonging to or under the Resident’s control or any of the Resident’s visitors must not annoy frighten or cause nuisance to other people or be likely to do so; 13. shall keep the interior of the Suite in a clean and tidy condition; 14. shall report to the Provider promptly any disrepair or defect in the Suite, the Common Areas or elsewhere in the Home or its surroundings; 15. shall not obstruct the Provider’s employees, or contractors acting on the Provider’s behalf, when gaining access to the Suite to provide Services or to provide Care Services under the Care Agreement, to inspect the condition of the Suite or to carry out repairs or other works to the Suite or adjoining property; 16. shall not permit any person to enter the Suite unless such person is a member of the Provider’s staff or such person is personally known to the Resident or the Provider and has signed the visitors log at the Home’s reception; 17. shall not make any improvements, alterations or additions to the Suite; and 18. shall not park any commercial vehicle, caravan, boat, trailer or other vehicle anywhere on the Provider’s property.

Residence Services. All: • meals; • non-branded non-alcoholic drinks; and • light snacks provided to the Resident (but not visitors) throughout the day • Licensed restaurant (but, for the avoidance of doubt, the Weekly Residence Fee does not cover meals for the Resident’s visitors) • Receptionist service from 8am to 8pm daily • Use of communal facilities and gardens • Housekeeping services in relation to the Suite, which will comprise 1 hour per suite per week allocated to include weekly changing of linen and towels and provision of related cleaning materials • Laundry services, which will comprise weekly cleaning of bed linen and personal clothing (but, for the avoidance of doubt, does not include dry cleaning) on a weekly basis • External and internal window cleaning when reasonably deemed by the Provider to be required. • Payment of all the utilities other than charges for telephone, satellite TV and other telecommunication services (including broadband) (see clauses 5.24 5.19 and 5.25)5.20) The Resident: 1. shall not carry on any business or allow any business to be carried on at the Suite or at the Home; 2. shall take possession of the Suite on the Planned Move In Date in accordance with the terms of this Agreement and not part with, or assign or sublet, or share possession of the Suite either in whole or part(s); 3. shall be responsible for any taxes payable by the Resident as a consequence of the Resident entering into this Agreement; 4. shall be responsible for the behaviour of every person (including children) visiting the Suite and shall be responsible for them in the Suite and elsewhere in the Home, including on surrounding land, in Common Areas (for example, stairs, lifts, landings, entrance halls, communal gardens and parking areas) and in the wider locality around the Home; 5. shall not do or threaten to do anything which may cause or may be likely to cause a nuisance or annoyance or disturbance to other persons in the Community or any of the Provider’s staff or people in the wider neighbourhood. Examples of behaviour which may cause nuisance annoyance or disturbance include: loud music, arguing and door slamming, drunkenness, drug abuse, rubbish dumping and obstructing Common Areas; 6. shall not, and shall ensure that the Resident’s visitors do not, commit, or threaten to commit, any form of harassment on the grounds of race, colour, religion (or similar belief), nationality, sex, sexual orientation or disability which may interfere with the peace and comfort of or cause offence to other persons in the Community or wider neighbourhood or any employee or contractor of the Provider or which is likely to do so. Examples of harassment include: racist behaviour or language, using, or threatening to use, violence, using abusive or insulting words or behaviour, damaging or threatening to damage another person’s possessions; 7. shall not interfere with security and safety equipment in the Suite, the Common Areas or elsewhere in or surrounding the Home; 8. shall not keep or use bottled gas, paraffin, petrol or any other dangerous material in the Suite or in Common Areas; 9. shall not keep or leave rubbish or belongings in any of the Common Areas (including, stairs, lifts, landings, entrance halls, communal gardens or parking areas) or allow rubbish or belongings to accumulate in the Suite or Common Areas; 10. shall not play any radio, television, computer, tablet, phone, audio equipment or musical instrument so loudly that it results in disturbance and complaints from other residents; 11. shall not use the emergency call service unless it is appropriate to do so for an emergency; 12. shall not keep or bring into the Suite or any Common Areas or any other part of the Home any animal that in the Home Manager’s reasonable opinion is unsuitable. Animals belonging to or under the Resident’s control or any of the Resident’s visitors must not annoy frighten or cause nuisance to other people or be likely to do so; 13. shall keep the interior of the Suite in a clean and tidy condition; 14. shall report to the Provider promptly any disrepair or defect in the Suite, the Common Areas or elsewhere in the Home or its surroundings; 15. shall not obstruct the Provider’s employees, or contractors acting on the Provider’s behalf, when gaining access to the Suite to provide Services or to provide Care Services under the Care Agreement, to inspect the condition of the Suite or to carry out repairs or other works to the Suite or adjoining property; 16. shall not permit any person to enter the Suite unless such person is a member of the Provider’s staff or such person is personally known to the Resident or the Provider and has signed the visitors log at the Home’s reception; 17. shall not make any improvements, alterations or additions to the Suite; and 18. shall not park any commercial vehicle, caravan, boat, trailer or other vehicle anywhere on the Provider’s property.