Reporting & Analytics Clause Samples

Reporting & Analytics. The Intelligent Reach Platform has a wide range of performance, Data Management, Order and deeper analytics reports which are available to you if this service is part of your agreed package. You can give people report only access to the platform or schedule reports to come into key team member’s email to ensure everyone knows the impact of your activity on the Intelligent Reach platform. In short it shows how the service gives your business value. Please read the section on Tag Deployment and how to fire our tags to ensure you get the optimum ROI from your investment in the platform.
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Reporting & Analytics. The Service Provider’s responsibilities include, and Service Provider shall do the following: • Provide industry standard reporting for system, agents, ACD and IVR, including real-time, industry standard call metrics and the ability to set SLA’s therein. • Ability to provide base line, canned, ad-hoc, historical and real-time reports supported by dashboards with graphs and charts. • Ability to support wallboard displays for dashboard performance metrics such as calls/email/chat/etc. answered, service levels, abandon rates, calls waiting, hold times, view all agent’s status, and banner messages. • Ability for Agency to define, build and run custom reports supporting business requirements. • Provide for real-time access by Authorized User to reporting systems. • Allow agent to view their individual call metrics (real time, historical and baseline) on their desktop. • Ability to change reporting metric requirements for different skillsets. • Ability to prompt messages on agent desktop displays. • Ability to provide an Agent Report that tracks the entire Agent call flow for any single call. • Ability to export raw contact center analytics data for use. • Provide access to application historical data for 37 months, agent historical data for 13 months. The Service Provider’s responsibilities include, and Service Provider shall do the following: • Manage and maintain call recording systems, voice and screen, including: • Provide 20% random call recordings and screen capture per agent per day. • Provide online storage to hold at the minimum two calendar months of recordings per agent. • Provide interface to archive recordings to GTA or Agency provided storage. • Provide a method for appropriately adjusting monthly online storage needs. • Ability to barge-in a call, coach, conference or take over call and record it. • Ability to listen to a call at any point during the call. • Ability to record one agent during workday and not impact the 20% recording time • Ability to listen to recorded calls from any location (web-based call recording) • Ability to email downloaded recordings. • Ability for agent to initiate recording their own all • Ability to search recordings by filters • Have the ability to administer call center recordings based on agent. Be able to designate 100% recordings or unique amount separate from standard recording environment, per agent. Customer Surveys • Provide the ability to initiate, collect, and track information on customer surveys within th...
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Reporting & Analytics. Connections to data analytics software for the purposes of tracking and evaluating the app's performance and evaluating user behavior and transcripts.
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Reporting & Analytics. The solution shall provide a reporting module that will allow the State Users, based on roles, to run existing reports and request ad hoc reports. The solution shall provide a module for State Administrators to run existing reports, schedule reports, and export the reports in a format deemed necessary by the Administrator (e.g. excel, pdf). More detailed requirements are incorporated into this contract in Attachment 4.
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Reporting & Analytics. Capturing your organization’s cloud costs and usage allows us to facilitate meaningful business decisions that are crucial for productivity. We will assess your metadata for multiple cloud platforms into a consolidated view as well as provide a guided analysis based on years of consulting experience with enterprise clients.
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Reporting & Analytics. The Intelligent Reach Platform has a wide range of performance, Data Management, Order and deeper analytics reports which are available to you if this service is part of your agreed package. You can provide report-only access to the platform or schedule reports to be emailed to key team members to ensure everyone knows the impact of your activity on the Intelligent Reach platform. In short, it shows how the service delivers business value. Please read the section on Tag Deployment to use our tags and ensure you get the optimum ROI from your investment in the platform. If you will be using the Analytics part of the Intelligent Reach platform then you may need to deploy our tracking tags onto your product, basket and checkout pages. Our tags are in the library of most of the big Tag Management providers. Given tag deployment can often take a number of weeks; if you don’t have a Tag Management provider we would ask that you start this deployment process ASAP. In order to benefit fully from the Intelligent Reach platform we would ask that you fire our tags unconditionally. In order to do this, it’s best practice to deploy our container tags, even inside other container tags (which is what the Tag Management solutions use). Should your requirement for tag management be less sophisticated than deploying onsite technologies (such as test and target) you have access to our free container tag tool; the checkout element of which may assist with additional Insight Services, automatic de-duplication and optimization both onsite and in terms of channel efficiencies. It also allows the automated conditional firing of 3rd party tags i.e., Criteo, Ebay Content Network etc. Intelligent Reach has a Managed Services Team focused on delivering high quality services for those customers wishing to contract for this expertise. Based on your requirements, we will create a package of services, based on a combination of the below service types:
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Reporting & Analytics. The system must provide robust and user-friendly capabilities for generating pre-defined and custom reports on email campaign results, individual contact details, enrollment conversion rates, and recruiter data, including:
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Reporting & Analytics. Insight shall: ● Service Level Agreements (“SLA”) Reporting: o Define, track, and measure the delivery performance of a particular period and demonstrate the relationship of that delivery performance to the contracted SLA targets; o Quantify delivery performance to identify if improvement is occurring or required, by providing: ▪ Dashboard at the start of a contract for all of the SLAs; ▪ Summary of historical penalty and reward trends; ▪ Target metrics in which to measure actual performance associated with each SLA; ▪ Historical performance information will be presented on each report so that a trend is apparent ● Provide documentation of: o Actual performance for the period in review associated with each SLA in order to demonstrate the specific attainment results of those target metrics; o Penalty and reward attributes associated with the SLA results. ● Provide Financial Performance Reporting, including the following: o Financial reporting that defines, tracks, and measures the financial performance of a particular period and demonstrates the relationship of that financial performance to the contracted pricing and assumptions; o Quantifies financial performance and informs client of their spending trend and demonstrate trends such as, increasing costs or achieved savings over a period of time by measuring: ▪ Budget adherence, which involves optimizing the use of available funds and avoiding unnecessary expenditures. o Provides a standardized summary report of the financials. ● Provide an Asset Inventory (“Asset”) Report. ● Provide each report identified above to the appropriate parties, including: o The OCIO shall receive reports for all Clients. o Each Client will receive a report containing only its own analytics.
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Related to Reporting & Analytics

  • Research Analyst Independence The Company acknowledges that the Underwriters’ research analysts and research departments are required to be independent from their respective investment banking divisions and are subject to certain regulations and internal policies, and that such Underwriters’ research analysts may hold views and make statements or investment recommendations and/or publish research reports with respect to the Company and/or the offering that differ from the views of their respective investment banking divisions. The Company hereby waives and releases, to the fullest extent permitted by law, any claims that the Company may have against the Underwriters with respect to any conflict of interest that may arise from the fact that the views expressed by their independent research analysts and research departments may be different from or inconsistent with the views or advice communicated to the Company by such Underwriters’ investment banking divisions. The Company acknowledges that each of the Underwriters is a full service securities firm and as such from time to time, subject to applicable securities laws, may effect transactions for its own account or the account of its customers and hold long or short positions in debt or equity securities of the companies that may be the subject of the transactions contemplated by this Agreement.

  • Technology Research Analyst Job# 1810 General Characteristics

  • Risk Analysis The Custodian will provide the Fund with a Risk Analysis with respect to Securities Depositories operating in the countries listed in Appendix B. If the Custodian is unable to provide a Risk Analysis with respect to a particular Securities Depository, it will notify the Fund. If a new Securities Depository commences operation in one of the Appendix B countries, the Custodian will provide the Fund with a Risk Analysis in a reasonably practicable time after such Securities Depository becomes operational. If a new country is added to Appendix B, the Custodian will provide the Fund with a Risk Analysis with respect to each Securities Depository in that country within a reasonably practicable time after the addition of the country to Appendix B.

  • Sampling and Analysis The sampling and analysis of the coal delivered hereunder shall be performed by Buyer upon delivery of the coal to Buyer’s facility, and the results thereof shall be accepted and used as defining the quality and characteristics of the coal delivered under this Agreement and as the Payment Analysis. All analyses shall be made in Buyer’s laboratory at Buyer’s expense in accordance with ASTM standards where applicable, or industry-accepted standards in other cases. Samples for analyses shall be taken in accordance with ASTM standards or other methods mutually acceptable to both parties. Seller shall transmit its “as loaded” quality analysis to Buyer as soon as possible. Seller’s “as-loaded” quality shall be the Payment Analysis only when Buyer’s sampler and/or scales are inoperable, or if Buyer fails to obtain a sample upon unloading. Seller represents that it is familiar with Buyer’s sampling and analysis practices, and that it finds them to be acceptable. Buyer shall notify Seller in writing of any significant changes in Buyer’s sampling and analysis practices. Any such changes in Buyer’s sampling and analysis practices shall, except for ASTM or industry-accepted changes in practices, provide for no less accuracy than the sampling and analysis practices existing at the tune of the execution of this Agreement, unless the Parties otherwise mutually agree. Each sample taken by Buyer shall be divided into four (4) parts and put into airtight containers, properly labeled and sealed. One (1) part shall be used for analysis by Buyer. One (1) part shall be used by Buyer as a check sample, if Buyer in its sole judgment determines it is necessary. One (1) part shall be retained by Buyer until thirty (30) days after the sample is taken (“Disposal Date”), and shall be delivered to Seller for analysis if Seller so requests before the Disposal Date. One (1) part (the “Referee Sample”) shall be retained by Buyer until the Disposal Date. Seller shall be given copies of all analyses made by Buyer by the fifth (5th) business day of the month following the month of unloading. In addition, Buyer shall send Seller weekly analyses of coal unloaded at Buyer’s facilities. Seller, on reasonable notice to Buyer, shall have the right to have a representative present to observe the sampling and analyses performed by Buyer. Unless Seller requests an analysis of the Referee Sample before the Disposal Date, Buyer’s analysis shall be used to determine the quality of the coal delivered hereunder and shall be the Payment Analysis. The Monthly Weighted Averages of specifications referenced in §6.1 shall be based on the individual Shipment analyses. If any dispute arises with regard to the analysis of any sample before the Disposal Date for such sample, the Referee Sample retained by Buyer shall be submitted for analysis to an independent commercial testing laboratory (“Independent Lab”) mutually chosen by Buyer and Seller. For each coal quality specification in question, if the analysis of the Independent Lab differs by more than the applicable ASTM reproducibility standards, the Independent Lab results will govern, and the prior analysis shall be disregarded. All testing of the Referee Sample by the Independent Lab shall be at requestor’s expense unless the Independent Lab results differ from the original Payment Analysis for any specification by more than the applicable ASTM reproducibility standards as to that specification. In such case, the cost of the analysis made by the Independent Lab shall be borne by the party who provided the original Payment Analysis.

  • Reporting and Monitoring Please provide a brief description of the mechanisms proposed for this project for reporting to the UNDP and partners, including a reporting schedule.