Replacement of spare parts. Replacement of spare parts or components of the system shall be done within the shortest time possible in accordance to the existing contract requirement or in accordance with the procurement procedures if the damage goes beyond the scope of the contract. Contractor shall provide KPLC with a list of critical items to improve the service. The same items will be held by the Contractor as dedicated spare parts for this SLA
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Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Replacement of spare parts. Replacement of spare parts or components of the system shall be done within the shortest time possible (once the part is availed by KPLC) in accordance to the existing contract requirement or in accordance with the procurement procedures if the damage goes beyond the scope of the contract. The Contractor shall provide KPLC with a list of critical items to improve the servicesystem. The same items will be held by the Contractor as dedicated spare parts for this SLASLA .
Appears in 2 contracts