Common use of Repair Procedure Clause in Contracts

Repair Procedure. After expiration of the Warranty Period, Frontier will continue to provide repair for Products and Product parts. Repair is defined as repairing the part or Product and bringing it up to the current engineering change. Frontier will track Products returned for repair by serial number and will ship repaired parts within five (5) days from receipt. Cisco shall be responsible for all inbound and outbound freight associated with Product repair. Each part will be individually packaged and meet Cisco packaging specifications. Frontier will provide quarterly part failure reports on a best efforts basis. Such part failure reports will include, by serial number, each part repaired, failure symptom, and determined failure. Frontier will use a 2-day carrier or better within the U.S. and [*] or better internationally (if applicable). Prices and charges for repair of parts and Products and for spare parts are set forth in Exhibit E.

Appears in 1 contract

Sources: Private Label Agreement (Netscout Systems Inc)

Repair Procedure. After expiration of the Warranty Period, Frontier will continue to provide repair for Products and Product parts. Repair is defined as repairing the part or Product and bringing it up to the current engineering change. Frontier will track Products returned for repair by serial number and will ship repaired parts within five (5) days from receipt. Cisco shall be responsible for all inbound and outbound freight associated with Product repair. Each part will be individually packaged and meet Cisco packaging specifications. Frontier will provide quarterly part failure reports on a best efforts basis. Such part failure reports will include, by serial number, each part repaired, failure symptom, and determined failure. Frontier will use a 2-day carrier [*] or better within the U.S. and [*] or better internationally (if applicable). Prices and charges for repair of parts and Products and for spare parts are set forth in Exhibit E.

Appears in 1 contract

Sources: Private Label Agreement (Netscout Systems Inc)