Common use of Remote Support Clause in Contracts

Remote Support. 9.1 The standard remote support connection is via Webex. Though Webex is the preferred connection for remote support, the Company can accommodate most other remote support connection methods and these will be considered on a case by case basis and may be accepted at the Company’s sole option. For example: Checkpoint Secure Remote, CISCO VPN, NetMeeting, Site to Site VPN Connection.

Remote Support. 9.1 The standard remote support connection is via Webex. Though Webex is the preferred connection for remote support, the Company Bottomline can accommodate most other remote support connection methods and these will be considered on a case by case basis and may be accepted at the CompanyBottomline’s sole option. For example: Checkpoint Secure Remote, CISCO VPN, NetMeeting, Site to Site VPN Connection.