Remote Diagnostics. QUMU Customer Support may require the use of Remote Diagnostics to determine and diagnose the existence and nature of the reported issue in the Support Request. If access to perform Remote Diagnostics is unavailable, or access is not granted by the CUSTOMER, QUMU Customer Support may not be able to diagnose and isolate the reported issue in the Support Request.
Remote Diagnostics. Customer shall allow remote connection to each individual computer on which Duprocess® is installed to ALLIANCE via Teamviewer or similar tool as determined necessary by ALLIANCE. Customer shall provide administrator access for ALLIANCE technical support staff as necessary for support of installation of Duprocess® on customer machines. ALLIANCE may perform remote diagnostics, virtually accompanied by a Clerk’s team member, to determine the existence and nature of an Error.
Remote Diagnostics. CUSTOMER shall allow HONEYWELL to perform remote diagnostics on all equipment associated with the Energy Savings Guarantee for operational compliance with manufacturer’s specifications, HONEYWELL specifications, requirements of Attachment F, and requirements of Attachment G. HONEYWELL may install diagnostic devices at HONEYWELL’s expense to monitor and/or enhance system operation and support. Upon termination of this Agreement, HONEYWELL may remove these devices and return the system to original operation.
Remote Diagnostics. IWL may perform remote diagnostics to determine the existence and nature of an Error.
Remote Diagnostics. Technical Support may require remote access to determine and diagnose the existence and nature of the reported issue. If such remote access support is unavailable, or access is not granted by LICENSEE, Technical Support may be severely limited to the level of support that can be provided, hindering the ability to diagnose and isolate the reported issue.
Remote Diagnostics. Customer shall provide Siemens with both on-site and remote access to the Equipment. The remote access shall be provided through the Customer network as is reasonably necessary for Siemens to provide services under this Agreement. Remote access will be established through a high speed internet based connection to Siemens Data Center utilizing Applicable Equipment requirements. Customer hereby acknowledges Siemens may require remote access in order to provide services under this Agreement. In the event that Customer fails to provide or maintain the remote access connection, then Siemens shall have the option to terminate this Agreement.
Remote Diagnostics. Licensee agrees that the Software may (i) transmit to Pliant technical and related information about Licensee’s use of the Software which may include, without limitation, system performance, capacity usage, hardware faults, internet protocol address, hardware identification, operating system, application software, peripheral hardware, and other non- personally identifiable Software usage statistics to trouble shoot the Software, as well as (ii) facilitate the provisioning of updates, upgrades, support, invoicing or online services (including the provision of notices from Pliant to Licensee via the Software), and to enhance, improve, and develop current and future Pliant products and services. Such transmissions and/or notices may be on a daily or other periodic basis, or upon a failure or crash of the Software. Licensee also agrees that Pliant may transfer such information to Pliant affiliates and partners from time to time.
Remote Diagnostics. For Covered Sites with 2.4 GHz systems, Customer will provide a laptop PC with radio and client on the PC for diagnostics. For Covered Sites in which the LXE 6200 generation of Product is installed, Customer shall provide a data rated telephone modem line connection at the Covered Site. Customer shall provide for use at the Covered Sites, as required by LXE, a functional computer capable of operating LXE's Network Management Software (such computer must include an Intel compatible 386 or better processor).
Remote Diagnostics. Ethosoft may perform remote diagnostics to determine the existence and nature of an Error.
Remote Diagnostics. The Company may provide remote access software to the Customer to facilitate remote diagnostics and to assist in the analysis and resolution of Faults. The Customer shall install such remote access software, and provide the Company with remote access to the Customer’s systems, at its sole discretion. In order to take advantage of remote diagnostics, the Customer may be required to purchase a compatible modem/communications device.
