Common use of Remote Access Services Clause in Contracts

Remote Access Services. Company may, at its sole option, provide as a courtesy, technical support services, which are subject to the following terms and conditions. User accepts all risks associated with any request or authorization by User permitting Company personnel to remotely access and control User’s computer. By requesting and permitting remote access, User acknowledges that User may be providing Company personnel with access to files and data on User’s computer. Before permitting remote access, User agrees to close any confidential or personal files and create a backup of any important files. Company personnel are not expected to make copies or download files or to retain any information accessed from User’s computer. User’s name and contact information provided to facilitate remote access may be logged to process support requests and will be processed in accordance with Company’s then-existing privacy policy.