Common use of Remote Access Services Clause in Contracts

Remote Access Services. Upon the Service Tower Commencement Date, Vendor will support ACI’s current environment which provides for ACI employees to remotely access (non-direct wired connections) to the ACI corporate network. These remote access services are defined as follows: 1. SSL via multiple network appliance devices [ * ] scattered geographically throughout the network; 2. Secure Broadband connectivity via Third Party vendor services [ * ]; and 3. Dial-up connectivity globally via Third Party vendor services [ * ] in which calls are placed through local numbers and routed via [ * ] services into the ACI corporate network. There are specific security requirements (checked by either the network appliance or the Third Party vendor’s software) to ensure a minimum of: 1. OS level and service patch; 2. A running copy of Antivirus Software; and 3. Antivirus definition files that are within [ * ] of the current date. During Transition, Vendor will initiate a project to replace the existing ACI remote access technology. Upon completion of the replacement project, Vendor will provide a standardized [ * ] remote access service. This service will provide: