Remote Access & Diagnostics Clause Samples
The Remote Access & Diagnostics clause grants permission for one party, typically a service provider or manufacturer, to access equipment or systems remotely for the purpose of monitoring, troubleshooting, or performing maintenance. This access may involve the use of secure network connections and specialized diagnostic tools to identify and resolve technical issues without the need for on-site visits. By enabling remote support, this clause streamlines problem resolution, reduces downtime, and minimizes the costs and delays associated with physical service calls.
Remote Access & Diagnostics. Philips may remotely access the System to perform service activities, product improvements, customer workflow, business analytics, etc. Customer shall provide Philips access to the System remotely
Remote Access & Diagnostics. Philips may remotely access the Vue PACS at the Site, subject to Customer fulfilling its obligations to permit Philips remote access to the EI Software and Services Solution.
Remote Access & Diagnostics. “RAD”)
a. Hardware Debugging - Remote isolation and analysis of suspected defective Hardware. Hardware debugging is performed on suspected faulty Hardware until confirmed faulty or functional. If a part is identified as faulty, Ciena or End User will be directed to swap-out the defective Hardware with replacement hardware from spares held by Ciena or End User. Where remote debugging is not feasible in ANDA’s opinion, Ciena may instead be directed to replace and return the suspected Hardware to ANDA for testing in accordance with the terms and conditions of ANDA’s standard repair service.