Release Management. Abnormal follows a continuous release process versus a standard release schedule and does not require a maintenance downtime window for the Service when pushing a new release. No Customer interaction is required to upgrade to the new version; the release is automatically applied to all Customers. Releases follow Abnormal’s change management procedures that are designed to ensure that releases are tested and approved prior to push to production. Abnormal communicates release information using the notification functionality within the Service.
Appears in 2 contracts
Sources: Master Cloud Agreement, Information Security Policy