Common use of Refund Procedure Clause in Contracts

Refund Procedure. (a) To initiate the return process, the User must submit a cancellation request by sending an email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. A cancellation request must contain the following information, in which WeTrade may request additional documents that are deemed necessary: User's full name; residential address; contact e-mail and telephone number(s); business account number(s); down payment amount, date of payment, method of payment used (i.e. credit/debit cards); payment identification number (if any); (b) All information in a cancellation request sent to WeTrade must be identical to that originally submitted in the initial payment. (c) All cancellation requests received will be dealt with by WeTrade under the following terms and conditions: (i) All requests for cancellation shall be for genuine and acceptable reasons, and the User shall describe those reasons in detail in the cancellation request. (ii) All cancellation requests must be submitted within seven (7) days from the time of initial payment; WeTrade will notify the User in cases where it is not possible to process the cancellation request due to the card scheme or the rules of the payment institution. (iii) All cancellation requests will be processed within two (2) working days and WeTrade will notify the User in cases where additional time is required. (iv) All cancellation requests will be reviewed only if the amount requested does not exceed the amount of the down payment and the free margin on the trading account. (v) The User’s account must have been fully KYC verified by WeTrade with the most recent and complete documentation as may be requested. (vi) Any charges deducted by the paying institution and also any loss or expense, if suffered or incurred by WeTrade due to the adverse exchange rate fluctuation, will be reimbursed by and deducted from the amount of the refund. (vii) WeTrade has the right unilaterally block an entrance to the private profile, to suspend the trade activity on accounts, to cancel the demand for input-output, or to make return of money if the source of money or activity of the User contradicts Wetrade’s anti-money laundering/ counter financing for terrorism requirements.

Refund Procedure. (a) To initiate the return process, the User must submit a cancellation request by sending an email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. A cancellation request must contain the following information, in which WeTrade may request additional documents that are deemed necessary: User's full name; residential address; contact e-mail and telephone number(s); business account number(s); down payment amount, date of payment, method of payment used (i.e. credit/debit cards); payment identification number (if any); (b) ; • All information in a cancellation request sent to WeTrade must be identical to that originally submitted in the initial payment. (c) . • All cancellation requests received will be dealt with by WeTrade under the following terms and conditions: (i) All requests for cancellation shall be for genuine and acceptable reasons, and the User shall describe those reasons in detail in the cancellation request. (ii) All cancellation requests must be submitted within seven (7) days from the time of initial payment; WeTrade will notify the User in cases where it is not possible to process the cancellation request due to the card scheme or the rules of the payment institution. (iii) All cancellation requests will be processed within two (2) working days and WeTrade will notify the User in cases where additional time is required. (iv) All cancellation requests will be reviewed only if the amount requested does not exceed the amount of the down payment and the free margin on the trading account. (v) The User’s account must have been fully KYC verified by WeTrade with the most recent and complete documentation as may be requested. (vi) Any charges deducted by the paying institution and also any loss or expense, if suffered or incurred by WeTrade due to the adverse exchange rate fluctuation, will be reimbursed by and deducted from the amount of the refund. . (vii) WeTrade vii)WeTrade has the right unilaterally block an entrance to the private profile, to suspend the trade activity on accounts, to cancel the demand for input-output, or to make return of money if the source of money or activity of the User contradicts Wetrade’s anti-money laundering/ counter financing for terrorism requirements.,