Common use of Red Hat Developer Support Subscription Level Guidelines Clause in Contracts

Red Hat Developer Support Subscription Level Guidelines. Red Hat will use commercially reasonable efforts to provide Developer Support in accordance with the guidelines set forth in Table 4.2. Red Hat’s technical support telephone numbers and Standard Business Hours are listed at ▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇▇▇▇.▇▇▇/support/contact/technicalSupport.html. For Developer Support Subscriptions, you may contact Red Hat through your designated Developer Support Contact(s). You will receive the one (1) Developer Support Contact and may purchase additional Developer Support Contacts. We will provide Developer Support to you solely by communicating during the Hours of Coverage with the individual Developer Support Contract(s) you appoint. Developer Support Subscriptions are intended for Development Purposes only. If you use any of the Subscription Services associated with these subscriptions for Production Purposes, you agree to purchase the applicable number of Units of the relevant Software Subscription with Production Support.

Appears in 1 contract

Sources: Enterprise Agreement

Red Hat Developer Support Subscription Level Guidelines. Red Hat will use commercially reasonable efforts to provide Developer Support in accordance with the guidelines set forth in Table 4.2. Red Hat’s technical support telephone numbers and Standard Business Hours are listed at ▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇▇▇▇.▇▇▇/support/contact/technicalSupport.htmltechnicalSupport. html. For Developer Support Subscriptions, you may contact Red Hat through your designated Developer Support Contact(s). You will receive the one (1) Developer Support Contact and may purchase additional Developer Support Contacts. We will provide Developer Support to you solely by communicating during the Hours of Coverage with the individual Developer Support Contract(s) you appoint. Developer Support Subscriptions are intended for Development Purposes only. If you use any of the Subscription Services associated with these subscriptions for Production Purposes, you agree to purchase the applicable number of Units of the relevant Software Subscription with Production Support.

Appears in 1 contract

Sources: Enterprise Agreement