Common use of RECEIVING INTERPRETER REQUESTS Clause in Contracts

RECEIVING INTERPRETER REQUESTS. i. The Contractor will receive Requests for Interpreter Services from Purchasers via the Master Contract Sign Language Interpreter Request form. Purchasers requesting via telephone call, voice message, or email must be instructed to utilize Master Contract Sign Language Interpreter Request form. Requests should contain, at a minimum, the following information: 1. Date, time, and duration of the Appointment; 2. Location of the Appointment; 3. Purchaser’s name, place of business, and contact information; 4. Name(s) of the Customer(s), to the extent known at the time of the Request; 5. Nature and venue format of the Appointment, such as a one-on-one meeting, a conference, or webinar; 6. Name and contact information of the Customer, should that individual be different than the Purchaser; and 7. Preferred Interpreter(s), if any 8. A prior authorization number if it is an HCA Medicaid request. ii. A Request is deemed complete and received by the Contractor as soon as all of the required information is obtained. iii. If the Contractor receives an incomplete Request, as soon as possible the Contractor shall respond to the Purchaser and obtain the remaining required information. iv. Contractor will add the following information to the Request form: 1. Required amount of travel time to and from the Appointment; 2. Mileage to and from the Appointment; and 3. Billing details

RECEIVING INTERPRETER REQUESTS. i. The Contractor will receive Requests for Interpreter Services from Purchasers via the Master Contract Sign Language Interpreter Request form. Purchasers requesting via telephone call, voice message, or email must be instructed to utilize the Master Contract Sign Language Interpreter Request form. Requests should contain, at a minimum, the following information: 1. Date, time, and duration of the Appointment; 2. Location of the Appointment; 3. Purchaser’s name, place of business, and contact information; 4. Name(s) of the Customer(sConsumer(s), to the extent known at the time of the Request; 5. Nature and venue format type of the Appointment, such as a one-on-one meeting, a conference, conference or webinar; 6. Name and contact Contact information of the CustomerConsumer, should if that individual be is different than the Purchaser; and 7. Preferred Interpreter(s), if any any. 8. A prior authorization number if it is an HCA Medicaid request. request ii. A Request is deemed received and complete and received by the Contractor as soon as all of the required information is obtained. iii. If the Contractor receives an incomplete Request, as soon as possible the Contractor shall respond to the Purchaser and obtain the remaining required informationinformation as soon as possible. iv. Contractor will add the following information to the Request form: 1. Required amount of travel time to and from the Appointment; 2. Mileage to and from the Appointment; and 3. Billing details