Progress Time. Newbridge may contact Vendor at any interval for ----- ------------- any problem to solicit update information. The time between Vendor making the initial response to Newbridge and providing unsolicited updates, by telephone or fax to the request for information or assistance are as follows: . Emergency - One call every business day . High - One call every two business days . Medium - One call every working week . Low - One call every working month
Appears in 2 contracts
Sources: Reseller Agreement (Telaxis Communications Corp), Reseller Agreement (Telaxis Communications Corp)
Progress Time. Newbridge may contact Vendor at any interval for ----- ------------- any problem to solicit update information. The time between Vendor making the initial response to Newbridge and providing unsolicited updates, by telephone or fax to the request for information or assistance are as follows: . - Emergency - One call every business day . - High - One call every two business days . - Medium - One call every working week . - Low - One call every working month
Appears in 1 contract