Program Generally. Airline may establish a scorecard/incentive program (the “Program”), pursuant to which Airline will set certain target levels for performance of the Services (the “Supplier Performance Objectives”). Supplier agrees to comply with such Program if it is established. The Parties may, but are not required to, agree that Supplier will earn monetary incentives for achieving certain targets and/or provide Airline with monetary credits for falling short of such targets, as the case may be. Supplier and Airline shall each designate a representative to serve as primary point of contact for all aspects of the Program within ten (10) calendar days of the effective date of the Program.
Appears in 2 contracts
Sources: Master Ground Services Agreement, Master Ground Services Agreement