Common use of Program Errors Clause in Contracts

Program Errors. McDATA and EMC recognize that Software non-conformities are of varying severity and require different levels of responsiveness. Priority 1 errors are those that [*]. McDATA recognizes that Priority 1 errors have a significant impact on End User Customers and [*]. Priority 2 errors are errors for which [*]. PRIORITY 3 - MINOR ERROR Priority 3 errors [*].

Appears in 1 contract

Sources: Oem Purchase and License Agreement (McData Corp)

Program Errors. McDATA and EMC recognize that Software non-conformities are of varying severity and require different levels of responsiveness. PRIORITY 1 - CRITICAL ERROR Priority 1 errors are those that [*]. McDATA recognizes that Priority 1 errors have a significant impact on End User Customers and [*]. Priority 2 errors are errors for which [*]. PRIORITY 3 - MINOR ERROR Priority 3 errors [*].

Appears in 1 contract

Sources: Oem Purchase and License Agreement (McData Corp)