Common use of PROGRAM-BASED TRANSPORTATION ONLY Clause in Contracts

PROGRAM-BASED TRANSPORTATION ONLY. Ensure that whenever a driver transports a Consumer to a Residence or Facility that shows no evidence of a parent/guardian, residential staff, or other authorized person, that the driver immediately notify the supervisor/dispatcher who must (unless otherwise specified in writing by the Broker): 1. Notify the transportation coordinator or director at the Consumer’s Facility. 2. Attempt to contact the parent/Day Care provider by phone. 3. If there are other Consumers on the vehicle instruct the driver to continue on with the route and then return. 4. If there are no other Consumers on the vehicle and no contact with the parent/Day Care provider has been established, then notify the transportation coordinator or director at the Consumer’s Facility and return the Consumer to the Facility; and 5. If there is no authorized staff at the Consumer’s Facility or if unable to contact the Facility, then notify the Broker. 6. At this point, if no contact can be established with the parent, residential staff, or Facility staff then the Broker will: a. For children under 12 (DPH EI or unaccompanied MassHealth children) - instruct the supervisor to notify the Department of Children and Families (DCF) and to turn the child over to DCF as an abandoned child (Transportation Provider must be aware of local and after hours DCF telephone numbers).

PROGRAM-BASED TRANSPORTATION ONLY. Ensure that whenever a driver transports a Consumer to a Residence or Facility that shows no evidence of a parent/guardian, residential staff, staff or other authorized person, that the driver immediately notify the supervisor/dispatcher who must (unless otherwise specified in writing by the Broker): 1. Notify the transportation coordinator or director at the Consumer’s Facility.; 2. Attempt to contact the parent/Day Care provider by phone.; 3. If there are other Consumers on the vehicle instruct the driver to continue on with the route and then return.; 4. If there are no other Consumers on the vehicle and no contact with the parent/Day Care provider has been established, then notify the transportation coordinator or director at the Consumer’s Facility and return the Consumer to the Facility; and 5. If there is no authorized staff at the Consumer’s Facility or if unable to contact the Facility, then notify the Broker. 6▇. At ▇▇ this point, if no contact can be established with the parent, residential staff, or Facility staff then the Broker will: a. For children under 12 (DPH EI or unaccompanied MassHealth children) - instruct the supervisor to notify the Department of Children and Families (DCF) and to turn the child over to DCF as an abandoned child (Transportation Provider must be aware of local and after hours DCF telephone numbers).

PROGRAM-BASED TRANSPORTATION ONLY. Ensure that whenever a driver transports a Consumer to a Residence or Facility that shows no evidence of a parent/guardian, residential staff, staff or other authorized person, that the driver immediately notify the supervisor/dispatcher who must (unless otherwise specified in writing by the Broker): 1. Notify the transportation coordinator or director at the Consumer’s Facility.; 2. Attempt to contact the parent/Day Care provider by phone.; 3. If there are other Consumers on the vehicle instruct the driver to continue on with the route and then return.; 4. If there are no other Consumers on the vehicle and no contact with the parent/Day Care provider has been established, then notify the transportation coordinator or director at the Consumer’s Facility and return the Consumer to the Facility; and 5. If there is no authorized staff at the Consumer’s Facility or if unable to contact the Facility, then notify the Broker. 6. At this point, if no contact can be established with the parent, residential staff, or Facility staff then the Broker will: a. For children under 12 (DPH EI or unaccompanied MassHealth children) - instruct the supervisor to notify the Department of Children and Families (DCF) and to turn the child over to DCF as an abandoned child (Transportation Provider must be aware of local and after hours DCF telephone numbers).

PROGRAM-BASED TRANSPORTATION ONLY. Ensure that whenever a driver transports a Consumer to a Residence or Facility that shows no evidence of a parent/guardian, residential staff, or other authorized person, that the driver immediately notify the supervisor/dispatcher who must (unless otherwise specified in writing by the Broker): 1. Notify the transportation coordinator or director at the Consumer’s Facility. 2. Attempt to contact the parent/Day Care provider by phone. 3. If there are other Consumers on the vehicle instruct the driver to continue on with the route and then return. 4. If there are no other Consumers on the vehicle and no contact with the parent/Day Care provider has been established, then notify the transportation coordinator or director at the Consumer’s Facility and return the Consumer to the Facility; and 5. If there is no authorized staff at the Consumer’s Facility or if unable to contact the Facility, then notify the Broker. 6. At this point, if no contact can be established with the parent, residential staff, or Facility staff then the Broker will: a. For children under 12 (DPH EI or unaccompanied MassHealth children) - instruct the supervisor to notify the Department of Children and Families (DCF) and to turn the child over to DCF as an abandoned child (Transportation Provider must be aware of local and after hours DCF telephone numbers). b. For DDS/MassHealth Day Habilitation Consumers – immediately contact the area DDS Administrator on-call for resolution. A written report must be submitted to the Broker within 24 hours of the Incident.