PRODUCTIVITY AND PERFORMANCE. Delivery of services in the most efficient, effective and courteous manner is of paramount importance to the Employer and the Union. Such achievement is recognized to be a mutual obligation of both parties within their respective roles and responsibilities. To achieve and to maintain a high level of excellence, the parties agree to the following terms:
Appears in 3 contracts
Samples: 2017 Agreement, 2009 Agreement, 2009 Agreement
PRODUCTIVITY AND PERFORMANCE. β Delivery of services in the most efficient, effective and courteous manner is of paramount importance to the Employer and the Union. Such achievement is recognized to be a mutual obligation of both parties within their respective roles and responsibilities. To achieve and to maintain a high level of excellence, the parties agree to the following terms:
Appears in 1 contract
Samples: Agreement
