Common use of Processing Customer orders Clause in Contracts

Processing Customer orders. i. BoroughBox shall notify the Seller by email of any order awaiting acceptance by the Seller. The Seller acknowledges that BoroughBox does not warrant the reliability of email communications and the Seller should check the Seller Portal daily for alerts of new orders. ii. Following receipt of such notification the Seller shall, within a maximum of one (1) Working Day, and as a matter of best practice within twenty four (24) hours, confirm its acceptance or rejection of each and every order, using the Seller Portal by changing the order status to Processing (acceptance of the order) or Declined (rejection of the order) or Back Ordered (accepted with a dispatch delay). The Seller shall use its best endeavours to accept every order. iii. Following acceptance of an order through the Seller Portal, the Seller shall: a. fulfil the Customer order as soon as reasonably practicable; b. confirm to the Customer the time of dispatch by updating the order status to Dispatched; c. dispatch the Customer order to ensure that it reaches the Customer within the delivery timelines advertised on the relevant Product page for the shipping method that they have paid for and/or in accordance with any subsequent correspondence with the Customer;

Appears in 1 contract

Sources: Seller Terms & Conditions

Processing Customer orders. i. BoroughBox FodaBox shall notify the Seller by email of any order awaiting acceptance by the Seller. The Seller acknowledges that BoroughBox FodaBox does not warrant the reliability of email communications and the Seller should check the Seller Portal daily for alerts of new orders. ii. Following receipt of such notification the Seller shall, within a maximum of one (1) Working Day, and as a matter of best practice within twenty four (24) hours, confirm its acceptance or rejection of each and every order, using the Seller Portal by changing the order status to Processing (acceptance of the order) or Declined (rejection of the order) or Back Ordered (accepted with a dispatch delay). The Seller shall use its best endeavours to accept every order. iii. Following acceptance of an order through the Seller Portal, the Seller shall: a. fulfil the Customer order as soon as reasonably practicable; b. confirm to the Customer the time of dispatch by updating the order status to Dispatched; c. dispatch the Customer order to ensure that it reaches the Customer within the delivery timelines advertised on the relevant Product page for the shipping method that they have paid for and/or in accordance with any subsequent correspondence with the Customer;

Appears in 1 contract

Sources: Seller Terms and Conditions