Common use of PROCEDURES FOR ADDRESSING UNAUTHORIZED TRANSACTIONS AND OTHER TRANSACTION PROBLEMS Clause in Contracts

PROCEDURES FOR ADDRESSING UNAUTHORIZED TRANSACTIONS AND OTHER TRANSACTION PROBLEMS. In the event of a problem with a Debit Card Transaction or unauthorized Debit Card Transaction (other than a matter related to goods or services provided by Merchants) the Depositor will report the issue promptly to the Credit Union, and the Credit Union will investigate and respond to the issue on a timely basis. The Credit Union will not unreasonably restrict the Depositor from the use of any funds subject to dispute, so long as it is reasonably evident that the Depositor did not contribute to the problem or unauthorized Transaction. The Credit Union will respond to the reports of a problem or unauthorized Transaction within ten business days and will indicate what reimbursement, if any, will be made for any loss incurred by the Depositor. Reimbursement will be made for losses from a problem or unauthorized use in this time frame provided that on the balance of probabilities it is shown that the Depositor or the Authorized User did not contribute knowingly to the problem or unauthorized Transaction and that the Depositor or the Authorized User took reasonable steps to protect the confidentiality of their PIN. An extension of the ten-day limit may be necessary if the Credit Union requires the Depositor to provide a written statement or affidavit to aid its investigation.

PROCEDURES FOR ADDRESSING UNAUTHORIZED TRANSACTIONS AND OTHER TRANSACTION PROBLEMS. In the event of a problem with a Debit Card Transaction or unauthorized Debit Card Transaction (other than a matter related to goods or services provided by Merchants) the Depositor Trustee will report the issue promptly to the Credit Union, and the Credit Union will investigate and respond to the issue on a timely basis. The Credit Union will not unreasonably restrict the Depositor Trustee from the use of any funds subject to dispute, so long as it is reasonably evident that the Depositor Trustee did not contribute to the problem or unauthorized Transaction. The Credit Union will respond to the reports of a problem or unauthorized Transaction within ten business days and will indicate what reimbursement, if any, will be made for any loss incurred by the DepositorTrustee. Reimbursement will be made for losses from a problem or unauthorized use in this time frame provided that on the balance of probabilities it is shown that the Depositor Trustee or the Authorized User did not contribute knowingly to the problem or unauthorized Transaction and that the Depositor Trustee or the Authorized User took reasonable steps to protect the confidentiality of their PIN. An extension of the ten-day limit may be necessary if the Credit Union requires the Depositor Trustee to provide a written statement or affidavit to aid its investigation.

PROCEDURES FOR ADDRESSING UNAUTHORIZED TRANSACTIONS AND OTHER TRANSACTION PROBLEMS. In the event of a problem with a Debit Card Transaction or unauthorized Debit Card Transaction (other than a matter related to goods or services provided by Merchants) the Depositor will report the issue promptly to the Credit Union, and the Credit Union will investigate and respond to the issue on a timely basis. The Credit Union will not unreasonably restrict the Depositor from the use of any funds subject to dispute, so as long as it is reasonably evident that the Depositor did not contribute to the problem or unauthorized Transaction. The Credit Union will respond to the reports of a problem or unauthorized Transaction within ten business days and will indicate what reimbursement, if any, will be made for any loss incurred by the Depositor. Reimbursement will be made for losses from a problem or unauthorized use in this time frame provided that on the balance of probabilities it is shown that the Depositor or the Authorized User did not contribute knowingly to the problem or unauthorized Transaction and that the Depositor or the Authorized User took reasonable steps to protect the confidentiality of their the PIN. An extension of the ten-ten- day limit may be necessary if the Credit Union requires the Depositor to provide a written statement or affidavit to aid its investigation.