Common use of Priority Services Clause in Contracts

Priority Services.  Customer has access to the ES&S Help Desk for assistance.  The customer receives priority on service calls.  The customer receives priority on response time.  The customer receives priority on certified ES&S parts inventory. Initial Term: Expiration of the Warranty Period through the third anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – Reporting Only Year 1 $5,625.00 1 ExpressLink Software Year 1 $4,070.00 1 ElectionWare Software – Reporting Only Year 2 $5,625.00 1 ExpressLink Software Year 2 $4,070.00 1 ElectionWare Software – Reporting Only Year 3 $5,625.00 1 ExpressLink Software Year 3 $4,070.00 Initial Term: Expiration of the Warranty Period through the third anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 140 Model DS200 Scanner Year 1 $80.00 $11,200.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 1 $65.00 $22,750.00 140 Model DS200 Scanner Year 2 $80.00 $11,200.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 350 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 140 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 3 $65.00 $22,750.00 1. Telephone Support.

Priority Services.  Customer has access Access to the ES&S Help Desk for assistanceDesk.  • The customer receives priority on service calls.  • The customer receives priority on response time.  • The customer receives priority on availability of certified ES&S parts inventory. Initial Term: Expiration of the Warranty Period through the third anniversary thereof ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – Reporting Only PYO Standard Year 1 $5,625.00 1 ExpressLink Software Year 1 $4,070.00 49,500.00 1 ElectionWare Software – Reporting Only PYO Standard Year 2 $5,625.00 1 ExpressLink Software Year 2 $4,070.00 49,500.00 1 ElectionWare Software – Reporting Only PYO Standard Year 3 $5,625.00 49,500.00 1 ExpressLink ElectionWare Software – PYO Standard Year 3 4 $4,070.00 Initial Term: Expiration of the Warranty Period through the third anniversary thereof 49,500.00 1 ElectionWare Software – PYO Standard Year 5 $49,500.00 Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 140 175 Model DS200 Scanner Year 1 $80.00 $11,200.00 14,000.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 350 130 ExpressVote BMD Terminal Year 1 $65.00 55.00 $22,750.00 140 7,150.00 175 Model DS200 Scanner Year 2 $80.00 $11,200.00 14,000.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 2 $55.00 $7,150.00 175 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 350 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 140 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 130 ExpressVote BMD Terminal Year 3 $65.00 55.00 $22,750.00 7,150.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Model DS450 Scanner Year 4 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 4 $55.00 $7,150.00 175 Model DS200 Scanner Year 5 $80.00 $14,000.00 2 Model DS450 Scanner Year 5 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 5 $55.00 $7,150.00 1. Telephone Support.

Priority Services.  Customer has access to the ES&S Help Desk for assistance.  • The customer receives priority on service calls.  • The customer receives priority on response time.  • The customer receives priority on certified ES&S parts inventory. Initial License and Maintenance Term: Expiration of the Warranty Period through the third fourth anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – Reporting Only PYO Standard Year 1 $5,625.00 1 ExpressLink Software Year 1 $4,070.00 4,200.00 1 ElectionWare Software – Reporting Only PYO Standard Year 2 $5,625.00 1 ExpressLink Software Year 2 $4,070.00 4,200.00 1 ElectionWare Software – Reporting Only PYO Standard Year 3 $5,625.00 4,200.00 1 ExpressLink Software ElectionWare – PYO Standard Year 3 4 $4,070.00 4,200.00 Initial License and Maintenance Term: Expiration of the Warranty Period through the third fourth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 140 60 Model DS200 Scanner Year 1 $80.00 $11,200.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 350 4,800.00 45 ExpressVote BMD Terminal Year 1 $65.00 $22,750.00 140 2,925.00 60 Model DS200 Scanner Year 2 $80.00 $11,200.00 2 Model DS450 Scanner 4,800.00 45 ExpressVote BMD Terminal Year 2 $1,575.00 65.00 $3,150.00 2,925.00 60 Model DS200 Scanner Year 3 $80.00 $4,800.00 45 ExpressVote BMD Terminal Year 3 $65.00 $2,925.00 60 Model DS200 Scanner Year 4 $80.00 $4,800.00 45 ExpressVote BMD Terminal Year 4 $65.00 $2,925.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 350 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 140 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 3 $65.00 $22,750.00 1. Telephone Support.

Priority Services.  Customer has access to the ES&S Help Desk for assistance.  • The customer receives priority on service calls.  • The customer receives priority on response time.  • The customer receives priority on certified ES&S parts inventory. Initial Term: Expiration of the Warranty Period through the third fifth anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – Reporting Only PYO Standard Year 1 $5,625.00 1 ExpressLink Software Year 1 $4,070.00 21,365.00 1 ElectionWare Software – Reporting Only PYO Standard Year 2 $5,625.00 1 ExpressLink Software Year 2 $4,070.00 21,365.00 1 ElectionWare Software – Reporting Only PYO Standard Year 3 $5,625.00 21,365.00 1 ExpressLink ElectionWare Software – PYO Standard Year 3 4 $4,070.00 Initial 21,365.00 1 ElectionWare Software – PYO Standard Year 5 $21,365.00 Term: Expiration of the Warranty Period through the third fifth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 140 46 Model DS200 Scanner Year 1 $80.00 $11,200.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 350 3,680.00 46 ExpressVote BMD Terminal Year 1 $65.00 $22,750.00 140 2,990.00 46 Model DS200 Scanner Year 2 $80.00 $11,200.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 350 3,680.00 46 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 140 2,990.00 46 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 3,680.00 46 ExpressVote BMD Terminal Year 3 $65.00 $22,750.00 2,990.00 46 Model DS200 Scanner Year 4 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 4 $65.00 $2,990.00 46 Model DS200 Scanner Year 5 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 5 $65.00 $2,990.00 1. Telephone Support.