Priority Services Sample Clauses

Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Initial Post-Warranty Term: Expiration of the Warranty Period through the first anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee in Total 1 Model DS950 Scanner Year 1 $1,885.00 $1,885.00 1. Telephone Support.

Priority Services.  Customer has access to the ES&S Help Desk for assistance.  The customer receives priority on service calls.  The customer receives priority on response time.  The customer receives priority on certified ES&S parts inventory. Initial Term: Expiration of the Warranty Period through the third anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – Reporting Only Year 1 $5,625.00 1 ExpressLink Software Year 1 $4,070.00 1 ElectionWare Software – Reporting Only Year 2 $5,625.00 1 ExpressLink Software Year 2 $4,070.00 1 ElectionWare Software – Reporting Only Year 3 $5,625.00 1 ExpressLink Software Year 3 $4,070.00 Initial Term: Expiration of the Warranty Period through the third anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 140 Model DS200 Scanner Year 1 $80.00 $11,200.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 1 $65.00 $22,750.00 140 Model DS200 Scanner Year 2 $80.00 $11,200.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 350 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 140 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 3 $65.00 $22,750.00 1. Telephone Support.

Priority Services. The Company is committed to observe all its commercial undertakings with clients. The significance of several contracts is acknowledged by the parties through the introduction of "Priority Services". As such it is agreed between the parties that the following services shall be deemed to be "Priority Services" and will not be effected in anyway by Industrial Stoppages, bans or limitations or any other circumstances, as part of consulting with site union delegate(s). Contracts deemed to be "Priority Services" are: (i) Any Hospital/ Medical/ Pharmaceutical products. (ii) Bank related work. (iii) Perishable products. A minimum four (4) hour call in payment will apply.

Priority Services. The Licensee acknowledges that the Licensor, GoI or other public or statutory authorities having jurisdiction over the Port, may direct the Licensee to provide priority services and the Licensee shall comply with all such requests. The Licensee shall be entitled to levy and collect the notified tariff from the entity availing of such priority services. The Licensee agrees that the Licensor shall not be liable for any direct or indirect loss, consequential damages or loss of profits to the Licensee in the event that priority services are mandated. The Licensee shall keep the Licensor indemnified from any claims made by the users of the Port or other parties as a result of such priority directives.

Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Listed below are the Software Modules and Fees for which Software Maintenance and Support will be provided: Qty Description Coverage Period Software Maintenance and Support Fee In Total 1 Ballot Image Manager (BIM) 10/1/2013 through 9/30/2014 $2,431.01 1 Election Data Manager (EDM) 10/1/2013 through 9/30/2014 $3,038.76 1 Election Reporting Manager (ERM) 10/1/2013 through 9/30/2014 $2,734.89 1 Hardware Programming Manager (HPM) 10/1/2013 through 9/30/2014 $12,155.06 1 iVotronic Image Manager (IVIM) 10/1/2013 through 9/30/2014 $4,862.03 1 Ballot Image Manager (BIM) 10/1/2014 through 9/30/2015 $2,431.01 1 Election Data Manager (EDM) 10/1/2014 through 9/30/2015 $3,038.76 1 Election Reporting Manager (ERM) 10/1/2014 through 9/30/2015 $2,734.89 1 Hardware Programming Manager (HPM) 10/1/2014 through 9/30/2015 $12,155.06 1 iVotronic Image Manager (IVIM) 10/1/2014 through 9/30/2015 $4,862.03 1 Ballot Image Manager (BIM) 10/1/2015 through 9/30/2016 $2,431.01 1 Election Data Manager (EDM) 10/1/2015 through 9/30/2016 $3,038.76 1 Election Reporting Manager (ERM) 10/1/2015 through 9/30/2016 $2,734.89 1 Hardware Programming Manager (HPM) 10/1/2015 through 9/30/2016 $12,155.06 1 iVotronic Image Manager (IVIM) 10/1/2015 through 9/30/2016 $4,862.03 Listed below are the Hardware Products and Fees for which Firmware Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware Maintenance and Support Fee Per Unit Firmware Maintenance and Support Fee In Total 166 15” iVotronic Terminal 8/1/2013 through 9/30/2013 $47.20 $1,305.87 965 15” iVotronic Terminal 10/1/2013 through 9/30/2014 $47.20 $45,548.00 2 Model 650 High Speed Scanner 10/1/2013 through 9/30/2014 $295.00 $590.00 965 15” iVotronic Terminal 10/1/2014 through 9/30/2015 $47.20 $45,548.00 2 Model 650 High Speed Scanner 10/1/2014 through 9/30/2015 $295.00 $590.00 965 15” iVotronic Terminal 10/1/2015 through 9/30/2016 $47.20 $45,548.00 2 Model 650 High Speed Scanner 10/1/2015 through 9/30/2016 $295.00 $590.00

Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Initial Post-Warranty Term: Expiration of the Warranty Period through the second anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee in Total 10 ExpressVote BMD Year 1 $75.00 $750.00 1 Model DS450 Scanner Year 1 $1,795.00 $1,795.00 10 ExpressVote BMD Year 2 $75.00 $750.00 1 Model DS450 Scanner Year 2 $1,795.00 $1,795.00 1. Telephone Support.

Priority Services. Customer has access to the ES&S Help Desk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on certified ES&S parts inventory. Initial Term: Expiration of the Warranty Period through the fifth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 10 ExpressTouch Year 1 $65.00 $650.00 10 ExpressTouch Year 2 $65.00 $650.00 10 ExpressTouch Year 3 $65.00 $650.00 10 ExpressTouch Year 4 $65.00 $650.00 10 ExpressTouch Year 5 $65.00 $650.00 1. Telephone Support.

Priority Services. Expend the percentage of Title III-B funds, as established by NYSOFA for each of the three priority services categories (access, in-home and legal assistance) in Program Instruction 88-PI-47 [7/22/88].

Priority Services. Where a situation may arise that interferes/disrupts or restricts the regular daily custodial functions/tasks the following priorities must be performed. • washroom/change room — thorough cleaning/services • water fountain — thorough cleaning/sanitizing • desk/table tops — damp cleaning, etc. • building security — ensure all doors/windows are locked and secured • waste removal MoA: Appendix A