Common use of Priority Services Clause in Contracts

Priority Services. Access to the ES&S Help Desk. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on availability of certified ES&S parts inventory. Note: Except for those Extended Hardware Warranty Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Extended Hardware Warranty Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Initial Term: Initial License Term as defined in Section 2.3 of the General Terms Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard Year 1 $49,500.00 1 ElectionWare Software – PYO Standard Year 2 $49,500.00 1 ElectionWare Software – PYO Standard Year 3 $49,500.00 1 ElectionWare Software – PYO Standard Year 4 $49,500.00 1 ElectionWare Software – PYO Standard Year 5 $49,500.00 Total Software License, Maintenance and Support Fees for the Initial Term $247,500.00 ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Initial License Term as defined in Section 2.3 of the General Terms Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 175 Model DS200 Scanner Year 1 $80.00 $14,000.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 1 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 1 $24,300.00 175 Model DS200 Scanner Year 2 $80.00 $14,000.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 2 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 2 $24,300.00 175 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 130 ExpressVote BMD Terminal Year 3 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 3 $24,300.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Model DS450 Scanner Year 4 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 4 $55.00 $7,150.00 Total License, Maintenance and Support Fee for Year 4 $24,300.00 175 Model DS200 Scanner Year 5 $80.00 $14,000.00 2 Model DS450 Scanner Year 5 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 5 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 5 $24,300.00 Total Firmware License, Maintenance and Support Fees for the Initial Term $121,500.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.

Priority Services. Access  Customer has access to the ES&S Help DeskDesk for assistance. •  The customer receives priority on service calls. •  The customer receives priority on response time. •  The customer receives priority on availability of certified ES&S parts inventory. Note: Except for those Extended Hardware Warranty Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Extended Hardware Warranty Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the third anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard Reporting Only Year 1 $49,500.00 5,625.00 1 ExpressLink Software Year 1 $4,070.00 Total License, Maintenance and Support Fees for Year 1 $9,695.00 1 ElectionWare Software – PYO Standard Reporting Only Year 2 $49,500.00 5,625.00 1 ExpressLink Software Year 2 $4,070.00 Total License, Maintenance and Support Fees for Year 2 $9,695.00 1 ElectionWare Software – PYO Standard Reporting Only Year 3 $49,500.00 5,625.00 1 ElectionWare ExpressLink Software – PYO Standard Year 4 3 $49,500.00 1 ElectionWare Software – PYO Standard 4,070.00 Total License, Maintenance and Support Fees for Year 5 3 $49,500.00 9,695.00 Total Software License, Maintenance and Support Fees for the Initial Term $247,500.00 29,085.00 ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the third anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 175 140 Model DS200 Scanner Year 1 $80.00 $14,000.00 11,200.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 130 350 ExpressVote BMD Terminal Year 1 $55.00 65.00 $7,150.00 22,750.00 Total License, Maintenance and Support Fees for Year 1 $24,300.00 175 37,100.00 140 Model DS200 Scanner Year 2 $80.00 $14,000.00 11,200.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 2 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 2 $24,300.00 175 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 130 350 ExpressVote BMD Terminal Year 2 $65.00 $22,750.00 Total License, Maintenance and Support Fees for Year 2 $37,100.00 140 Model DS200 Scanner Year 3 $80.00 $11,200.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 350 ExpressVote BMD Terminal Year 3 $55.00 65.00 $7,150.00 22,750.00 Total License, Maintenance and Support Fees for Year 3 $24,300.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Model DS450 Scanner Year 4 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 4 $55.00 $7,150.00 Total License, Maintenance and Support Fee for Year 4 $24,300.00 175 Model DS200 Scanner Year 5 $80.00 $14,000.00 2 Model DS450 Scanner Year 5 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 5 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 5 $24,300.00 37,100.00 Total Firmware License, Maintenance and Support Fees for the Initial Term $121,500.00 111,300.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.

Priority Services. Access Customer has access to the ES&S Help DeskDesk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on availability of certified ES&S parts inventory. Note: Except for those Extended Hardware Warranty Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Extended Hardware Warranty Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the 2nd anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard N/A N/A N/A N/A Total License, Maintenance and Support Fees for the Coverage Period - Year 1 $49,500.00 1 ElectionWare Software – PYO Standard N/A N/A N/A N/A N/A Total License, Maintenance and Support Fees for the Coverage Period - Year 2 $49,500.00 1 ElectionWare Software – PYO Standard Year 3 $49,500.00 1 ElectionWare Software – PYO Standard Year 4 $49,500.00 1 ElectionWare Software – PYO Standard Year 5 $49,500.00 N/A Total Software License, Maintenance and Support Fees for the Initial Term $247,500.00 N/A ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the 2nd anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 175 20 Model DS200 Scanner Year 1 TBD $80.00 $14,000.00 2 1,600.00 3 Model DS850 Scanner TBD $1,575.00 $4,725.00 4 Model DS450 Scanner Year 1 TBD $1,575.00 $3,150.00 130 6,300.00 296 ExpressVote BMD Terminal Year 1 TBD $55.00 65.00 $7,150.00 19,240.00 Total License, Maintenance and Support Fees for the Coverage Period - Year 1 $24,300.00 175 31,865.00 20 Model DS200 Scanner Year 2 TBD $80.00 $14,000.00 2 1,600.00 3 Model DS850 Scanner TBD $1,575.00 $4,725.00 4 Model DS450 Scanner Year 2 TBD $1,575.00 $3,150.00 130 6,300.00 296 ExpressVote BMD Terminal Year 2 TBD $55.00 65.00 $7,150.00 19,240.00 Total License, Maintenance and Support Fees for the Coverage Period - Year 2 $24,300.00 175 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner Year 3 $1,575.00 $3,150.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 130 ExpressVote BMD Terminal Year 3 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 3 $24,300.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Model DS450 Scanner Year 4 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 4 $55.00 $7,150.00 Total License, Maintenance and Support Fee for Year 4 $24,300.00 175 Model DS200 Scanner Year 5 $80.00 $14,000.00 2 Model DS450 Scanner Year 5 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 5 $55.00 $7,150.00 Total License, Maintenance and Support Fees for Year 5 $24,300.00 31,865.00 Total Firmware License, Maintenance and Support Fees for the Initial Term $121,500.00 63,730.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.

Priority Services. Access Customer has access to the ES&S Help DeskDesk for assistance. • The customer receives priority on service calls. • The customer receives priority on response time. • The customer receives priority on availability of certified ES&S parts inventory. Note: Except for those Extended Hardware Warranty Maintenance Services specifically set forth herein, ES&S is under no obligation and shall not provide other Extended Hardware Warranty Maintenance Services to the Customer unless previously agreed upon in writing by the parties. ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES SOFTWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the fifth anniversary thereof Listed below is the Software and Fees for which Software License, Maintenance and Support will be provided: Qty Description Coverage Period Software License, Maintenance and Support Fee In Total 1 ElectionWare Software – PYO Standard Year 1 $49,500.00 21,365.00 1 ElectionWare Software – PYO Standard Year 2 $49,500.00 21,365.00 1 ElectionWare Software – PYO Standard Year 3 $49,500.00 21,365.00 1 ElectionWare Software – PYO Standard Year 4 $49,500.00 21,365.00 1 ElectionWare Software – PYO Standard Year 5 $49,500.00 21,365.00 Total Software License, Maintenance and Support Fees for the Initial Term $247,500.00 106,825.00 ES&S SOFTWARE LICENSE, MAINTENANCE AND SUPPORT DESCRIPTION AND FEES FIRMWARE Initial Term: Initial License Term as defined in Section 2.3 Expiration of the General Terms Warranty Period through the fifth anniversary thereof Listed below are the Hardware Products and Fees for which Firmware License, Maintenance and Support will be provided: Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 175 46 Model DS200 Scanner Year 1 $80.00 $14,000.00 2 Model DS450 Scanner Year 1 $1,575.00 $3,150.00 130 3,680.00 46 ExpressVote BMD Terminal Year 1 $55.00 65.00 $7,150.00 2,990.00 Total License, Maintenance and Support Fees for Year 1 $24,300.00 175 6,670.00 46 Model DS200 Scanner Year 2 $80.00 $14,000.00 2 Model DS450 Scanner Year 2 $1,575.00 $3,150.00 130 3,680.00 46 ExpressVote BMD Terminal Year 2 $55.00 65.00 $7,150.00 2,990.00 Total License, Maintenance and Support Fees for Year 2 $24,300.00 175 6,670.00 46 Model DS200 Scanner Year 3 $80.00 $14,000.00 2 Model DS450 Scanner 3,680.00 46 ExpressVote BMD Terminal Year 3 $1,575.00 65.00 $3,150.00 2,990.00 Total License, Maintenance and Support Fees for Year 3 $6,670.00 Qty Description Coverage Period Annual Firmware License, Maintenance and Support Fee Per Unit Firmware License, Maintenance and Support Fee In Total 130 46 Model DS200 Scanner Year 4 $80.00 $3,680.00 46 ExpressVote BMD Terminal Year 3 4 $55.00 65.00 $7,150.00 2,990.00 Total License, Maintenance and Support Fees for Year 3 $24,300.00 175 Model DS200 Scanner Year 4 $80.00 $14,000.00 2 Model DS450 Scanner Year 4 $1,575.00 $3,150.00 130 ExpressVote BMD Terminal Year 4 $55.00 $7,150.00 Total License, Maintenance and Support Fee for Year 4 $24,300.00 175 6,670.00 46 Model DS200 Scanner Year 5 $80.00 $14,000.00 2 Model DS450 Scanner Year 5 $1,575.00 $3,150.00 130 3,680.00 46 ExpressVote BMD Terminal Year 5 $55.00 65.00 $7,150.00 2,990.00 Total License, Maintenance and Support Fees for Year 5 $24,300.00 6,670.00 Total Firmware License, Maintenance and Support Fees for the Initial Term $121,500.00 33,350.00 Software License, Maintenance and Support Services Provided by ES&S under the Agreement 1. Telephone Support.