Priority Classifications Clause Samples
The Priority Classifications clause establishes a hierarchy or ranking system for different categories, tasks, or obligations within an agreement. In practice, this clause may specify which deliverables, services, or issues should be addressed first, often by assigning them to classes such as 'high', 'medium', or 'low' priority. This structure ensures that the most critical matters receive attention before less urgent ones, thereby facilitating efficient resource allocation and timely resolution of important issues.
Priority Classifications. Upon receipt of Customer’s report of a System Event, Technical Support will classify the System Event as one of the following three priority levels: “Priority 1” 30% or more of the functionality of the System is adversely affected by the System Event. “Priority 2” 5% - 29% of the functionality of the System is adversely affected by the System Event.
Priority Classifications. Problems shall be managed according to the severity of the problem. The following table provides a description for the different priority level categories: Priority 1: Critical The entire system is completely unavailable, or performance problems are preventing use of the system. No workstations or kiosks are available to process passengers. Major server / service outage.
Priority Classifications. Upon receipt of your report of a System Event, Technical Support will classify the System Event as one of the following three priority levels: Priority 1 30% or more of the functionality of the System is adversely affected by the System Event. Priority 2 5% - 29%% of the functionality of the System is adversely affected by the System Event. Priority 3 5% or less of the functionality of the System is adversely affected by the System Event. Single and multiple phones related issues. During normal business hours, Monday through Friday but excluding holidays, we will provide an onsite repair technician to assist you within four (4) hours of a reported issue for problems which must be corrected by an onsite repair technician All onsite repair technicians will submit to a background check and receive all required training for access to the Fort Bend County Sheriff’s Office including (PREA, Security Protocols, tool control, etc). Please see the attached background form.