Priority 3 Errors. Upon acknowledging a Priority 3 Error, IM shall provide Customer an initial assessment within [*] and an error resolution plan within [*]. IM will use best commercial efforts to (i) include an error correction in the next Update, if any of the Software, and/or (ii) to implement in a timely fashion a workaround and/or schedule and execute error correction activities for Informatics Hardware or Equipment.
Appears in 4 contracts
Sources: Dry Workflow Purchase Agreement, Dry Workflow Purchase Agreement (Intermolecular Inc), Dry Workflow Purchase Agreement (Intermolecular Inc)