PERFORMANCE VERIFICATION. 3.1 The Authority reserves the right to verify the Availability of the IT Environment and/or the Services and the Supplier’s performance under this Agreement against the Performance Indicators including by sending test transactions through the IT Environment or otherwise. : KEY PERFORMANCE INDICATORS AND SUBSIDIARY PERFORMANCE INDICATORS PART A: KEY PERFORMANCE INDICATORS AND SUBSIDIARY PERFORMANCE INDICATORS TABLES The Key Performance Indicators and Subsidiary Performance Indicators that shall apply to the Operational Services are set out below: 1 Key Performance Indicators 2 Subsidiary Performance Indicators
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Sources: Model Services Agreement, Services Agreement