Common use of PERFORMANCE BENCHMARKS Clause in Contracts

PERFORMANCE BENCHMARKS. Alerting Speed. Licensee will make reasonable efforts to ensure the fastest possible delivery time of an alert to end-users. Licensee will strive to maintain an average time to receive and process ShakeAlert Messages from the ShakeAlert system and deliver alerts to its clients of no more than five (5) seconds, for at least ninety-five (95) percent of end-users.

Appears in 1 contract

Sources: Pilot Phase License Agreement

PERFORMANCE BENCHMARKS. Alerting Speed. Licensee will make reasonable efforts to ensure the fastest possible delivery time of an alert to end-end users. Licensee will strive to maintain an average time to receive and process ShakeAlert Messages from the ShakeAlert system and deliver alerts to its clients of no more than five (5) seconds, for at least ninety-five (95) percent of end-end users. Recordkeeping. Licensee will record and retain performance information sufficient to meet its obligations under Section 6. Reporting.

Appears in 1 contract

Sources: Pilot Phase License Agreement