Performance and Availability Sample Clauses
The Performance and Availability clause sets out the standards and expectations for how well and how consistently a service or product must function. Typically, it defines measurable criteria such as uptime percentages, response times, or service levels, and may outline remedies or penalties if these standards are not met. This clause ensures that both parties have a clear understanding of the required performance benchmarks, helping to prevent disputes and maintain reliable service delivery.
Performance and Availability. The Solution shall perform in accordance with the approved Service Level Agreement (SLA) (see Section 10.2) and be available 99.999% of the time per month.
6.1.17.1. The performance and availability SLA shall provide information on performance and availability objectives for the Solution to perform successfully and be available 99.999% of the time per month.
6.1.17.2. The vendor shall propose meaningful financial consequences in the draft performance and availability SLA submitted with their Quote, which will be incorporated in the FL[DS]-approved financial consequences.
Performance and Availability. The Hosted App Service shall be available to each radio station and syndication site twenty-four (24) hours a day, seven (7) days per week, ninety-nine point nine percent (99.9%) of the time, calculated on a monthly basis (“Monthly Uptime Standard”).
Performance and Availability. The Products and Services will maintain at least 99.9% Actual Uptime Percentage on a monthly basis.
Performance and Availability. The Solution shall perform in accordance with the approved Service Level Agreement (SLA) (see Section 10.2) and be available 99.999% of the time per month.
Performance and Availability. Provider guarantees that the System and Software will be accessible at least 99.5% of the time, except for Scheduled Downtime. As Provider’s sole and exclusive remedy, if Downtime, other than Scheduled Downtime, exceeds the guaranteed level, then Provider agrees to credit toward the Customer’s Fees a prorated amount equal to the Fees attributable to such Downtime. PROVIDER IS NOT RESPONSIBLE FOR LOST OR DESTROYED USER DATA, WHICH LOSS OR DESTRUCTION SHALL BE AT CUSTOMER'S SOLE RISK. Provider will use its commercially reasonable efforts to notify Customer at least twenty- four (24) hours in advance of any Scheduled Downtime. Provider will use reasonable commercial efforts to perform scheduled maintenance outside of Customer’s normal business hours to provide the least amount of disruption.
Performance and Availability. The Solution shall perform in accordance with the approved Service Level Agreement (SLA) (see Section 10.2) and be available 99.999% of the time per month.
6.1.17.1. The performance and availability SLA shall provide information on performance and availability objectives for the Solution to perform successfully and be available 99.999% of the time per month.
6.1.17.2. The vendor shall propose meaningful financial consequences in the draft performance and availability SLA submitted with their Quote, which will be incorporated in the FL[DS]-approved financial consequences. (Addendum A: Performance & Availability)
a. A draft SLA for Solution performance and availability which adheres to all provisions of this RFQ.
b. A draft SLA for training and support which adheres to all provisions of this RFQ.
Performance and Availability. Provider guarantees that the System and Software will be accessible at least 99.5% of the time, except for Scheduled Downtime. PROVIDER IS NOT RESPONSIBLE FOR LOSS OF CAPITAL, SLIPPAGE, CANCELLED, UNFILLED OR MISSED ORDERS OR DESTROYED USER DATA, WHICH LOSS OR DESTRUCTION SHALL BE AT CUSTOMER'S SOLE RISK IN CASE OF SCHEDULED DOWNTIME OR SERVICE INTERUPTIONS OR ERRORS OR UNSCHEDULED DOWNTIME ON THE INDEPENDENT EXCHANGE TO WHICH THE SOFTWARE IS LINKED FOR OPERATION. Provider will use its commercially reasonable efforts to notify Customer at least twenty- four (24) hours in advance of any Scheduled Downtime. Provider will use reasonable commercial efforts to perform scheduled maintenance outside of Customer’s normal business hours to provide the least amount of disruption.
Performance and Availability. Funding Societies will use reasonable efforts to keep the Platform operational 24 hours but does not guarantee that the Platform will be fault-free, uninterrupted, timely, error-free, and free of viruses, worms and/or other harmful or invasive elements. Funding Societies does not guarantee that the Platform will be protected against any malicious attack or that your data will not be compromised under such attack. In case of an interruption in your access and use, please notify us at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Additionally, the Platform is dependent on other third-party service providers, including but not limited to website domain hosts, service providers, and payment providers. Funding Societies does not guarantee that the Platform will be available at all times. Funding Societies may also need to occasionally perform maintenance, repairs, testing, and updates. Funding Societies will not be liable to you if for any reason the Platform is unavailable at any time or for any period.