PATCH DELIVERY. All patches will be created from interWAVE Redwood City. Regional TAC can then access the patches from an internal interWAVE database. This applies to both emergency and non-emergency cases. The patch will be further prepared and validated in interWAVE HK for the specific site environment or issues. Regional TAC will then send the final resolution patch to LCS, at the designated email address; after the patch has been made ready/validated in Regional TAC in Hong Kong. The patch will only be regarded as "ready to be used by LCS" when LCS has received a final green signal from Regional TAC, via phone call or email. LCS will be responsible for establishing the most suitable choice of transmission medium with the local customer for the transmission of patch. Depending on the outcome of discussion, the patch will then be ultimately delivered to appropriate location; via the designated caller/LCS engineer. Regional TAC will also assist LCS to achieve this.
Appears in 2 contracts
Sources: Base Station System Agreement (Interwave Communications International LTD), Base Station System Agreement (Interwave Communications International LTD)