OUR PLATFORMS Sample Clauses
OUR PLATFORMS. 6.1 Following your account activation, you will be able to:
a) download and install (where applicable) the trading platforms (the ‘Software’), or where you choose to use a web-based version of the Software (where available), you should ensure they are accessible and operational.
b) use your Access Codes to log in to the Software, as well as VFM Brokers Direct from where you can view your Wallet. You are responsible for maintaining or changing your password at all times. It is also your responsibility to keep any correspondence from us regarding your Access Codes private and confidential.
6.2 Further to the above, you are responsible for ensuring that you are able to access our Software when you need to and during the times when it is available. Your responsibility extends to ensuring you have access to a reliable internet connection, and maintaining any devices used to this end.
6.3 The Software, which may have been developed by a third party, is provided ‘as is’. We will ensure, but cannot guarantee, that the Software supports data security protocols compatible with those used by VFM Brokers. We also cannot guarantee that the Software is free of any errors or deficiencies.
6.4 We will, to a reasonable extent, maintain the Software and any other related systems up to date. We and/or any relevant third party may perform this maintenance from time to time which includes shutting down, restarting and/or refreshing the servers to ensure, or procure to ensure the effective and efficient operation of the Software. These actions may cause the Software to be inaccessible and/or inoperative for a period of time, therefore you accept that we will bear no responsibility for any loss, including financial loss and/or loss of opportunity due to maintenance and/or any action or omission of VFM Brokers and/or the third-party software provider.
6.5 We will use best efforts to make the Software and any other systems available. Where this is not possible, we will endeavour, within reason, to provide you with prior notice. But, you understand and accept that we cannot guarantee their continuous availability at all times, due to instances including:
a) Failures and/or errors, including of technological nature such as failure with internet connectivity which may affect the access to the Software, which either you or we rely on;
b) Suspension of service availability due to maintenance, repairs, updates, developments and other issues outside of our control. We will exercise reaso...
OUR PLATFORMS. 7.1. You will be able to: 1- download and install (where applicable) the trading platforms (the ‘Software’) or use a web-based version of the Software (where available) and you need to ensure they are accessible and operational. 2- use your Access Codes to log-in to the Software, as well as Eurotrader’s Client Portal from where you can view your accounts. It is also your responsibility to keep your Access Codes private, secure, and confidential.
7.2. In addition to the above, it is your responsibility to ensure that you can access our Software whenever necessary and during the times it is available. This responsibility extends to ensuring you have a dependable internet connection or any other necessary connection and maintaining the devices used for this purpose.
7.3. The Software may have been developed by a third party unrelated to Eurotrader. Eurotrader will make its best efforts to ensure that the Software is operational for the purpose of providing services under this Agreement by conducting reasonable tests. However, we cannot guarantee that the Software is free of errors or deficiencies. You acknowledge that we will not be held responsible for any losses, including but not limited to monetary loss, resulting from such errors or deficiencies.
7.4. We will, to a reasonable extent, keep the Software and related systems up to date. Maintenance, including server shutdowns, restarts, or refreshes, may be performed by us and/or a relevant third party from time to time to ensure the effective and efficient operation of the Software. Such actions may render the Software inaccessible or inoperative for a period. We will make our best efforts to schedule maintenance outside of trading hours, but you understand and accept that this may not always be possible. Therefore, you acknowledge that we will not be held responsible for any losses, including monetary loss and missed opportunities, resulting from maintenance or any action or omission by Eurotrader and/or the third-party software provider. This maintenance activity may be undertaken, for example, to introduce new symbols or address technical issues.
7.5. We will do our best to ensure the availability of the Software and other systems. In cases where continuous availability cannot be guaranteed, we will, to the best of our ability, provide you with advance notice. However, you understand and accept that we cannot ensure their uninterrupted availability at all times, due to factors such as: 1- Failures and er...