Common use of OTHER SPARES SERVICES Clause in Contracts

OTHER SPARES SERVICES. AOG services: Embraer will maintain a call center for the AOG services, twenty four (24) hours a day, seven (7) days a week. All the contacts with the call center can be made through regular direct lines in Brazil (phone and fax), e-mail and also through the AEROChain e-marketplace in case Buyer subscribes this service. The information concerning regular direct lines and e-mail address shall be obtained through the Customer Account Manager designated to Buyer by Embraer or through Embraer’s Customer Service offices. Embraer will, subject to availability, deliver parts pursuant to an AOG order from the location which is nearer to Buyer premises, in FCA (Free Carrier – Incoterms 2000) condition, Embraer facility, in accordance with Buyer’s shipping instructions. Other than AOG orders, Buyer may expedite spare parts orders as spare parts critical orders (imminent AOG or work stoppage situation) or as spare parts routine expedite orders (urgent stock replenishment – “USR”). Embraer will give response advice, within the following times: [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] Routine and/or Critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition, Embraer facility, from the location were such spares are available. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All spares will be delivered with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] Confidential material redacted and filed separately with the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGE

OTHER SPARES SERVICES. AOG services: Embraer will maintain a call center for the AOG (Aircraft On Ground) services, twenty four (24) hours a day, seven (7) days a week. All the contacts with the call center can be made through TOLL FREE numbers (phone and fax) and e-mail. Embraer will also maintain the regular direct lines in Brazil (phone and fax), e-mail and also through the AEROChain e-marketplace in case Buyer subscribes this serviceof failures. The information concerning TOLL FREE, regular direct lines and e-mail address shall can be obtained through the Customer Account Manager designated to Buyer by Embraer or through Embraer’s 's Customer Service offices. Embraer will, subject to availability, will deliver parts pursuant to an under AOG order from the nearest location which to Buyer's facilities, provided that the part is nearer to Buyer premises, in FCA (Free Carrier – Incoterms 2000) condition, Embraer facility, in accordance with Buyer’s shipping instructions. available at this location at the moment of the request **Material Redacted** Other than AOG orders, Buyer may expedite spare parts orders as spare parts critical orders (imminent AOG or work stoppage situation) or as spare parts routine expedite orders (urgent stock replenishment – “- "USR”"). Embraer will give response advicedeliver expedite spare parts ordered, within the following lead times: [**Material Redacted***] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] * Routine and/or Critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition**Material Redacted**, depending on where the purchase order was placed with or otherwise agreed between Embraer facility, from the location were such spares are availableand Buyer. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All spares will be delivered priority and with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] Confidential material redacted Upon receipt of an order from Buyer, according to the above referred terms, Embraer shall send to Buyer the shipping information (airwaybill number and filed separately with flight date and number) after receipt of such information from the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGEfreight forwarder indicated by Buyer in the shipping instructions provided to Embraer by Buyer in the relevant order.

OTHER SPARES SERVICES. AOG services: Embraer will maintain a call center for the AOG services, twenty four (24) hours a day, seven (7) days a week. All the contacts with the call center can be made through regular direct lines in Brazil (phone and fax), e-mail and also through the AEROChain FlyEmbraer e-marketplace commerce in case Buyer subscribes to this service. The information concerning regular direct lines and e-mail address shall be obtained through the Customer Account Manager designated to Buyer by Embraer or through Embraer’s Customer Service offices. Embraer will, subject to availability, deliver parts Spares pursuant to an AOG order from the location which is nearer to Buyer premises, premises in FCA (Free Carrier – Incoterms 20002010) condition, Embraer facility, at the Embraer’s facility nearest to the Buyer’s premises informed in accordance with Buyer’s shipping instructions. Buyer has availability of eSales at the Flyembraer portal, for faster Requests for Quotations or Order placing. Other than AOG orders, Buyer may expedite spare parts orders as spare parts critical orders (imminent AOG or work stoppage situation) or as spare parts routine expedite orders (urgent stock replenishment – “USR”). Embraer will give response advice, within the following times: [*****] [*****] [*****] [*****] Confidential material redacted and filed separately with the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGE Routine and/or critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition, Embraer’s facility, from the location were such Spares are available. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All Spares will be delivered with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] Routine and/or Critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition, Embraer facility, from the location were such spares are available. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All spares will be delivered with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] Confidential material redacted and filed separately with the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGE]

OTHER SPARES SERVICES. AOG services: Embraer will maintain a call center for the AOG (Aircraft On Ground) services, twenty four (24) hours a day, seven (7) days a week. All the contacts with the call center can be made through TOLL FREE numbers (phone and fax) and e-mail. Embraer will also maintain the regular direct lines in Brazil (phone and fax), e-mail and also through the AEROChain e-marketplace in case Buyer subscribes this serviceof failures. The information concerning TOLL FREE, regular direct lines and e-mail address shall can be obtained through the Customer Account Manager designated to Buyer by Embraer or through Embraer’s 's Customer Service offices. Embraer will, subject to availability, will deliver parts pursuant to an under AOG order from the nearest location which to Buyer's facilities, provided that the part is nearer to Buyer premises, in FCA (Free Carrier – Incoterms 2000) condition, Embraer facility, in accordance with Buyer’s shipping instructionsavailable at this location at the moment of the request **Material Redacted**. Other than AOG orders, Buyer may expedite spare parts orders as spare parts critical orders (imminent AOG or work stoppage situation) or as spare parts routine expedite orders (urgent stock replenishment – “- "USR”"). Embraer will give response advicedeliver expedite spare parts ordered, within the following lead times: [**Material Redacted** **Material Redacted*] [* **Material Redacted** --------------------- --------------------- --------------------- **Material Redacted*] [* **Material Redacted** **Material Redacted*] [* **Material Redacted** **Material Redacted*] [* **Material Redacted** **Material Redacted*] [* **Material Redacted** **Material Redacted*] [* **Material Redacted** **Material Redacted*] [* **Material Redacted***] [*****] [*****] [*****] [*****] [*****] [*****] * Routine and/or Critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition**Material Redacted**, depending on where the purchase order was placed with or otherwise agreed between Embraer facility, from the location were such spares are availableand Buyer. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All spares will be delivered priority and with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] Confidential material redacted Upon receipt of an order from Buyer, according to the above referred terms, Embraer shall send to Buyer the shipping information (airwaybill number and filed separately with flight date and number) after receipt of such information from the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGEfreight forwarder indicated by Buyer in the shipping instructions provided to Embraer by Buyer in the relevant order.

OTHER SPARES SERVICES. AOG services: Embraer will maintain a call center for the AOG services, twenty four (24) hours a day, seven (7) days a week. All the contacts with the call center can be made through regular direct lines in Brazil (phone and fax), e-mail and also through the AEROChain e-marketplace in case Buyer subscribes this service. The information concerning regular direct lines and e-e- mail address shall be obtained through the Customer Account Manager designated to Buyer by Embraer or through Embraer’s Customer Service offices. Embraer will, subject to availability, deliver parts pursuant to an AOG order from the location which is nearer to Buyer premises, in FCA (Free Carrier – Incoterms 2000) [*****] condition, Embraer facility, in accordance with Buyer’s shipping instructions. Other than AOG orders, Buyer may expedite spare parts orders as spare parts critical orders (imminent AOG or work stoppage situation) or as spare parts routine expedite orders (urgent stock replenishment – “USR”). Embraer will give response advice, within the following times: [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] [*****] Routine and/or Critical Spares: Embraer will deliver routine and/or critical Spares (other than AOG Spares) in FCA condition, Embraer facility, from the location were such spares are available. Routine and/or critical Spares shall be delivered according to their lead times, depending upon the purchase order priority. All spares will be delivered with the respective authorized release certificate or any similar document issued by a duly authorized person. [*****] Confidential material redacted and filed separately with the Securities and Exchange Commission. CONFIDENTIAL TREATMENT REQUESTED ATTACHMENT B FERRY FLIGHT ASSISTANCE AND PRODUCT SUPPORT PACKAGE