Optional Server Services Sample Clauses
The "Optional Server Services" clause defines the terms under which additional, non-essential server-related services may be offered to the client. Typically, this clause outlines which services are considered optional, how they can be requested or activated, and any associated costs or conditions. For example, a client might choose to add backup, monitoring, or enhanced security features beyond the standard package. The core function of this clause is to provide flexibility for clients to customize their service package according to their needs, while clearly delineating which services are included by default and which incur extra charges.
Optional Server Services. There are four (4) optional services available to DCS Customers. These optional services do not have Annual Base Charges or Monthly Resource Baselines. These services are exclusively billed as a unit of service on a monthly basis when elected by the DCS Customer. The ARC charge will fully compensate Service Provider for these optional Services. The volume of units will be applied against the optional service unit rate to determine the Charge for the month. Three of these optional services are for additional monitoring services as required by DCS Customers for server support services procured through the Service Tier Matrix as described in Attachment 4-E. The optional service measurement is on an operating system instance basis where one operating system that requires any of these additional services will equal one (1) billable unit. These monitoring services are included as standard services in some tiers but available as optional services in the lower tiers. There are three types of optional monitoring available:
(a) Optional Database Monitoring
(b) Optional Middleware Monitoring
(c) Optional Application Up/Down Monitoring The fourth optional service is for Wide Area Application Services (WAAS) as required by DCS Customers. The unit rate for WAAS is inclusive of the device and all labor, maintenance, engineering, installation including rack and stack, and tuning services. Cabling for WAAS devices will be treated as specified in Attachment 4-B. DCS Customers may return WAAS devices within the sixty (60) days of installation for no additional charge. If DCS Customer requests Service Provider to remove a WAAS device prior to the end of its refresh cycle DIR and Service Provider shall jointly exercise commercially reasonable efforts to re-deploy such WAAS device for use by DCS Customers. WAAS device charges shall continue until the earlier of (a) such time as Service Provider is able to re-deploy such WAAS or (b) end of the applicable refresh cycle, provided that Service Provider continues to use commercially reasonable efforts to re-deploy such WAAS device as set forth above.
Optional Server Services. There are three (3) option services available to DIR Customers. These optional services do not have Annual Base Charges or Monthly Resource Baselines. These services are exclusively billed as a unit of service on a monthly basis when elected by the DIR Customer. The ARC charge will fully compensate Service Provider for these optional Services. The volume of units will be applied against the optional service unit rate to determine the Charge for the month. These optional services are for additional monitoring services as required by DIR Customers for server support services procured through the Service Tier Matrix as described in Attachment 4-E. The optional service measurement is on an operating system instance basis where one operating system that requires any of these additional services will equal one (1) billable unit. These monitoring services are included as standard services in some tiers but available as optional services in the lower tiers. There are three types of optional monitoring available:
(a) Optional Database Monitoring
(b) Optional Middleware Monitoring
(c) Optional Application Up/Down Monitoring