Common use of Onsite Services Clause in Contracts

Onsite Services. Customer shall provide such access to Customer’s facilities as Peak-Ryzex may reasonably request, during Customer’s normal business hours or as otherwise agreed upon by the parties. Peak-Ryzex shall observe all reasonable access, health, safety and security requirements of Customer of which Peak-Ryzex is informed in writing in advance and that are not inconsistent with Peak-Ryzex’s own business practices. Customer shall make available to Peak-Ryzex appropriate Customer personnel familiar with Customer’s equipment, software and/or applications. Except as set forth in an Attachment, any Services provided by Peak-Ryzex at a Customer location will be provided on a time and materials basis. A “day” is an eight (8) hour billable workday during 8:00 AM to 5:00 PM, local time at the location of performance of the Services, Monday through Friday, excluding Peak-Ryzex designated holidays. In the event that Customer requests Peak-Ryzex perform Services outside of these hours or days, fees for such Services shall be subject to Peak-Ryzex’s then-current applicable rates. Associated actual and reasonable expenses include travel, lodging and project expenses incurred by Peak-Ryzex in the performance of the Services.