Onsite Response Sample Clauses

Onsite Response. Calibre One will provide technicians who are able to attend the Premises to undertake any tasks which are a part of the Managed IT Services under these Specific Service Terms which require a physical presence in the Premises. An additional call out charge payable by the Customer, set out in the Scope of Works or if not to be confirmed and agreed in advance, will apply for each attendance by Calibre One at the Premises to provide any of the Managed IT Services.